Ace Air of Merced installed my New A/C unit a few years ago and still performance like new. Robert K. Is a very knowledgeable technician. He has a positive and great attitude. My family and I are so happy with the services Ace Air provides. Even when you call in for service or maintenance you get great customer service from dispatch.
May 2023
Our central air conditioning unit (of 25 years) failed on the first use of the summer, and Ace was able to examine the issue within two days of our call, and provided an electronic quote on the spot so we could review the details right away. Having received quotes from additional providers, Ace offered the right product selection and a quote that met our needs. In addition, we did not feel like they were offering to sell or install more product than we actually needed. Robert was very responsive to all our questions and follow-up communications. The installation occurred two working-days later--no long waits. The installation team was respectful of our home, used drop... read full review
September 2022
Robert came out to help us with our AC. He was KIND, and COMPASSIONATE about getting us up and running in this extreme HEAT. GREAT SERVICE Robert. We appreciate you and will call Ace if we have troubles again..THANK you all AGAIN
Ace Air of Merced installed my New A/C unit a few years ago and still performance like new.
Robert K. Is a very knowledgeable technician. He has a positive and great attitude. My family and I are so happy with the services Ace Air provides. Even when you call in for service or maintenance you get great customer service from dispatch.
Our central air conditioning unit (of 25 years) failed on the first use of the summer, and Ace was able to examine the issue within two days of our call, and provided an electronic quote on the spot so we could review the details right away. Having received quotes from additional providers, Ace offered the right product selection and a quote that met our needs. In addition, we did not feel like they were offering to sell or install more product than we actually needed. Robert was very responsive to all our questions and follow-up communications. The installation occurred two working-days later--no long waits. The installation team was respectful of our home, used drop... read full review
Robert came out to help us with our AC. He was KIND, and COMPASSIONATE about getting us up and running in this extreme HEAT. GREAT SERVICE Robert. We appreciate you and will call Ace if we have troubles again..THANK you all AGAIN