Williamson Bradley S CPA

Nov 2019

Fist off I went to Brian because he was helping my husband with his taxes and thought it would be cost effective and easier to use the same guy. The services we received were not worth the prices we payed. If I could give this company negative stars I would. Don't go to this accounting firm unless you want to have your entire refund taken back by their "fees and time". I called with simple billing questions to confirm the cost of preparing my and my spouses taxes. Man was that a mistake. Don't question their prices or you'll be treated incredibly poorly and "told to find a new accounting firm." Yes he actually said that. I simply asked him "how did you come up with these prices?" Apparently that triggered him. From this point he shut down and was cold, rude and saying he discounted our final bill that was supposed to charge over $1000 (with no break down or how this amount came about) for my husband taxes (bunch of crap) and over $400 for my simple 1040ez taxes (with no earned income I might add, basic of the basic!) What are you doing on that office that you are saying you are spending that much time to justify charging this astronomical amount? Time to revamp your staff. We were already planning not to use this tax firm next year before the accountant told us we need to find a new place. This is not how you deal with customers with simple billing questions. This is poor customer service and in a small area customer service matters. Save your time and money and go to someone who will be happy to help you and at fair prices. Their services are not worth the prices charged.