I bought a hot tub here 8 years ago and I've been in a few times for chemicals or parts. They are always incredibly friendly and helpful, great prices and quality products. Love it!
October 2023
We needed to replace our 20 year old Jacuzzi spa this summer so we purchased one of the two-person Nordic brand spas from Balanced Spas and we absolutely love it. Matt was so incredibly patient and helpful in answering all our questions and we found some of his policies to be a bit more advantageous to the customer compared to Pure Water spas (such as not charging to remove your old spa). He's always been more than willing to answers questions since the spa was delivered and I truly feel that he goes "above and beyond" to assist his customers. We couldn't be more pleased that we ended up buying our spa from Balanced Spa Center.
October 2023
We bought a Nordic Spa two-seater from Balanced Spas this summer and the entire experience was extremely stress-free and actually pleasant - all because of Matt's wonderful customer service. I've called and stopped by a few times since then with questions and he is always so helpful. In shopping around to get the best deal for us I also learned that several of his policies are more to the customer's advantage than Pure Spa's are (such as not charging to remove your old spa). If they have the size and style spa that you like, you can't go wrong buying here.
I bought a hot tub here 8 years ago and I've been in a few times for chemicals or parts. They are always incredibly friendly and helpful, great prices and quality products. Love it!
We needed to replace our 20 year old Jacuzzi spa this summer so we purchased one of the two-person Nordic brand spas from Balanced Spas and we absolutely love it. Matt was so incredibly patient and helpful in answering all our questions and we found some of his policies to be a bit more advantageous to the customer compared to Pure Water spas (such as not charging to remove your old spa). He's always been more than willing to answers questions since the spa was delivered and I truly feel that he goes "above and beyond" to assist his customers. We couldn't be more pleased that we ended up buying our spa from Balanced Spa Center.
We bought a Nordic Spa two-seater from Balanced Spas this summer and the entire experience was extremely stress-free and actually pleasant - all because of Matt's wonderful customer service. I've called and stopped by a few times since then with questions and he is always so helpful. In shopping around to get the best deal for us I also learned that several of his policies are more to the customer's advantage than Pure Spa's are (such as not charging to remove your old spa). If they have the size and style spa that you like, you can't go wrong buying here.