Reviews for Kaiser Permanente Medical Center: Shorstein Neal H MD
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Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards accepts insurance gender-neutral restrooms
Kaiser Permanente Medical Center: Shorstein Neal H MD
200 Muir Rd, Martinez
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This is a shout out the fabulous nurses, and staff in the Special Procedures Unit at Kaiser Martinez. I had bi lateral cataract surgery last Thursday 8/29/24 at 2 pm, and was impressed and appreciative of the wonderful, care I received, from the welcoming ladies at the reception desk, the staff who walked me back, the superior, friendly nurses and of course Dr. Votjko, D.O. I wish I knew all the nurses and staff names, as they were remarkably kind, efficient and knew what to say to calm my nerves. Everyone made me feel comfortable and safe, and the procedure was a success. Thank you so much.
There is no published map of the Kaiser Martinez campus, and no list of building names by department. The campus is spread out on different levels with multiple buildings with the same address. The lack of information on building location makes it difficult to plan where to park when you have multiple appointments in different buildings. Some appointment reminders come without a building name, and there is no way to look up a building name from a department list. Most other Kaiser campuses have maps online, don't understand why Martinez thinks they don't need one. I am not a regular patient there so it's really annoying when I am forced to use this facility,
Last Wednesday, we met and I love this lady - Mrs. Kathy Jones in the Digital library Radioology department of Kaiser Martinez. She is so professional, efficient,full of compassion, and great customer service. She listens and works so hard, she is doing things out of her way to help me and my son. I hope her supervisor will see this review. Our family are so touched and impressed.