“Joel was just a lovely tech! He is extremely knowledgeable, and spent plenty of time with his inspection and subsequent report and explanation to us. Please send him to our home ANY time!“
“TLDR; If you're looking to electrify and/or increase your home's overall energy efficiency, hire BPP - you won't regret it. How it started: We bought our 1951 home in the summer of 2020. As the weather cooled, we realized we'd bought a cold and drafty house. You could turn the thermostat up as much as you wanted, but it didn't make a difference. When the furnace quit on us in early 2022, we decided to just ride it out wrapped in blankets while we conducted a thorough search for the best contractor to help electrify our home. We started with an energy audit from the excellent Energineers, who informed us that the walls of our home had "no insulation." We now had a clear plan of action from a company that had no stake in what we decided to do, including blowing in insulation, installing a heat-pump powered HVAC system, asbestos remediation, and electrifying our ancient, gas-powered water heater. BPP was on a list of contractors recommended by Energineers, and we are so glad we went with them. Energy efficiency is science, and we are not scientists:As new, first-time homeowners we came into this project with no understanding of the basics of HVAC and insulation, let alone more advanced topics like heat pump technology. The owner, Curtis, was beyond patient with our many questions, meticulously explaining our options. While we went with a state-of-the-art heat pump system, he never pushed us to spend more on a higher-end solution, and in fact encouraged us to consider more budget-friendly options as well. When you're electrifying your home by switching to a heat-pump powered HVAC system and/or water heater, it pays to have someone who understands electricity leading your project. Curtis was able to design a comprehensive upgrade to our electrical system that would support our new equipment. His background in electrical gave us confidence that his solution would work and was right-sized for the project. We received multiple opinions about the best way to heat our home, which had multiple challenges including being built into a hill, a partially underground lower level with concrete walls and a slab floor, and a pre-existing extension on the back of the house with questionable ductwork. Curtis recommended installing a single exterior condenser, a ducted mini-split to heat the upstairs (replacing the asbestos-wrapped ducts with new, modern, energy efficient ductwork), and two mini-split heads on our lower level. I was honestly skeptical that our entire downstairs area could be uniformly heated with two mini-split heads, but the system he designed, in addition to being priced very fairly, works like a charm. How it's going: A company can be great to work with, but when you have someone working on your home, what matters most of all, of course, is results. And BPP delivered results, far above our expectations. Energineers had promised us that if we followed their recommendations, our cold, drafty house could become warm and cozy. Deep down, we didn't really believe them. But it was true! The insulation work alone increased the temperature inside our house by nearly 10 degrees. We love having the 3 different heating zones enabled by Curtis' system, so we don't need to heat areas of the house we aren't using. And our entire house is now as warm as we want it to be. As a bonus, the heat pumps include A/C for the occasional heat wave. Rebates, Permits, PG&E, oh my:Projects like this can mean a lot of paperwork. Curtis and the office manager Kathy made the entire process painless. They took care of everything for us, helping us to get the maximum possible rebates, which cut the cost of our project by about 25%. In addition, they handled the permitting process with the City of El Cerrito, and also navigated the application and approval process with PG&E for the electrical panel upgrade. What it was like to work with BPP:Everyone at BPP was a true pleasure to work with, from Curtis and Kathy to the crew who worked on our home. Adam, Austyn, Javier, Juan and Lando w“
“This was a fantastic company! I will never use another company to service my heater! From the moment that I first called and got some initial advice from Marlon in the office, to making the appointment, and having Logan come out the next day, the professionalism, pricing, and everything else was top-notch.“
“Mike was quick to respond and had a competitive quote the next day. Mike and his team were very professional onsite and the newly installed AC was cooling us off the same night the install started!“