Reviews for Crays Cooling Co.
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Google: 4.7/5 Facebook: 5/5 Nextdoor: 29 ❤️Crays Cooling Co.
2493 Olive St, Mountain View
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Long story....I blew up my AC trying to remove the PG&E monitor that "saves" electricity during high usage. Well turns out I also fried my furnace. I tried to fix it myself, replaced the transformer, the ignitor, the ignition system, and more parts...Got it going half assed, but the burners only three out of four were lit. Called Crays for an estimate to replace my system as I gave up on my 35 plus year old furnace. He showed up, and I explained what I have done, and he spent a few minutes checking my furnace and adjusted my main fan thermostat and got my system back working! But sadly my furnace core is cracked and dangerous to use. He showed me exactly the issue, warned me not to use it because it is leeching carbon monoxide in the house, thankfully Cray's went above and beyond giving me a quote. Needless to say I have not used my furnace even though he repaired it.
I wish I could give this company a million stars! We highly recommend Mike Cray of Crays Cooling Co for anyone with HVAC problems. We had three companies come out to get quotes to fix our AC and they said we needed to replace both our entire HVAC system. This would have put us out thousands of dollars. Mike Cray came over and took the time to do his own diagnostic rather than just giving a quote. He just fixed our AC!!!!!!! Not only did he fix it, he explained every step of the process to us. He is the most knowledge and honest man in his field! We will never call another air conditioning company. Absolutely blown away by Mike Cray.
I called Cray's because I found them listed as a certified Fujitsu service company and I wanted a deep cleaning for my ductless system. I'm had hired a company about a year ago and the way they cleaned them just didn't seem to be as thorough as I had expected. Mike was on time and did a much better job; I could not only see the difference but there are now zero odors in the airflow and both units are running quieter.