Had a cancelation and arrived @ my house a week earlier than scheduled. He addressed the problem and quickly resolved my issues. Polite and professional not found very often today. ThanksCapt. Smits
February 2024
Nelson came out of his way later on a very busy day for him to help us with a brand new tub that’s been having repeat failures of the touch screen, leaving it dead and/or unusable to us multiple times. This was his third repair trip to us in less then a couple of months.This time the tub manufacturer sent a big box of parts to replace many things besides just the screen. He communicated same day when he’d arrive plus handled replacing these multiple parts, in a timely and professional manner. He went above and beyond, even following back up with me via text to set up this third appt today, in an effort to make sure to work us into his very busy schedule! ... read full review
January 2024
Hired Hydratech Pool & Spa for a repair on a cold plunge. We found the service to be excellent, timely, but most importantly the owner was approachable and kind. We will absolutely engage in service with them again. Thank you!
Had a cancelation and arrived @ my house a week earlier than scheduled. He addressed the problem and quickly resolved my issues. Polite and professional not found very often today. ThanksCapt. Smits
Nelson came out of his way later on a very busy day for him to help us with a brand new tub that’s been having repeat failures of the touch screen, leaving it dead and/or unusable to us multiple times. This was his third repair trip to us in less then a couple of months.This time the tub manufacturer sent a big box of parts to replace many things besides just the screen. He communicated same day when he’d arrive plus handled replacing these multiple parts, in a timely and professional manner. He went above and beyond, even following back up with me via text to set up this third appt today, in an effort to make sure to work us into his very busy schedule! ... read full review
Hired Hydratech Pool & Spa for a repair on a cold plunge. We found the service to be excellent, timely, but most importantly the owner was approachable and kind. We will absolutely engage in service with them again. Thank you!