“These stores all look intimidating from the outside. But once you cross the threshold, the service is impeccable. The stores are big and bright and well-organized. Service is proactive if you need help and laid back if you want to browse. They tighten glasses for free even if it's not their brand. Couldn't have been more pleased!“
“The experience at Dr. Nishida's office exceeded all my expectations. The entire staff was warm and pleasant. However, Haley's dedication to excellent customer service and friendly demeanor stood out and left a lasting impression. Her commitment to providing top-notch customer service was evident right from the start. She not only managed the administrative aspects of my visit efficiently but took the time to make me feel welcomed and attended to. I definitely felt like a valued patient.Inside the exam room, I was seen by Dr. Kato's who was thorough and took the time to explain all the options for my contact choices. The synergy between the front staff and Dr. Kato's compassionate approach created an experience that I value. With this team your eyes are in good hands.“
“I was so impressed with the service and attitude of the staff I retuned a week later just to walk in, I let them know they made my day. The Doctor, the staff everyone was just what we want. Pleasant, helpful, professional, kind, knowledgeable..... what else? Happy? Yes. I have returned multiple times since that day. Consistent:)“
“I have been going to this optometry for three years now and I really love the service. Front desk is very welcoming and kind. I've had appointments with both Dr. Kobayashi and Dr. Rinaldi. I've had a great experience with both. They're very thorough and very helpful. I feel at ease during my appointments and get all my questions answered. Highly recommend!!!“