I just experience the worst customer service. I went to pick up my sons new retainer and Michelle the receptionist was so rude. First, she ignored me while she was on the phone and when she finally did eye contact she was RUDE! So unprofessional.
January 2023
I'm so bummed that we used Summer Orthodontics. My son needs his braces off and they said he needs an appointment in two weeks. But there is NOTHING in the schedule available and they will not help. He should not have to leave school to get his braces off. He has a poking wire that is also hurting him and they will not give us a follow up appointment. The office is fancy but I think you will find bad service here.
November 2022
This review is long overdue. Came here got my teeth straighten up. We decided on Invisalign treatment. I was not completely satisfied with the way my teeth looked at the end but that was not the worst part. The worst part is that on the last day when they took off all glue bumps and all, dr. Summer shaved the bottom of my teeth. Yes they were wavy, but I loved them the way the were, I had them for my whole life, and it is nobody's place to push their aesthetic preferences on another person. She did that without asking, just assuming that it would look better. When I look at the mirror I was terrified-that is how much shorter they got. Years later I am still upset... read full review
I just experience the worst customer service. I went to pick up my sons new retainer and Michelle the receptionist was so rude. First, she ignored me while she was on the phone and when she finally did eye contact she was RUDE! So unprofessional.
I'm so bummed that we used Summer Orthodontics. My son needs his braces off and they said he needs an appointment in two weeks. But there is NOTHING in the schedule available and they will not help. He should not have to leave school to get his braces off. He has a poking wire that is also hurting him and they will not give us a follow up appointment. The office is fancy but I think you will find bad service here.
This review is long overdue. Came here got my teeth straighten up. We decided on Invisalign treatment. I was not completely satisfied with the way my teeth looked at the end but that was not the worst part. The worst part is that on the last day when they took off all glue bumps and all, dr. Summer shaved the bottom of my teeth. Yes they were wavy, but I loved them the way the were, I had them for my whole life, and it is nobody's place to push their aesthetic preferences on another person. She did that without asking, just assuming that it would look better. When I look at the mirror I was terrified-that is how much shorter they got. Years later I am still upset... read full review