I made an appt with a doctor, and was switched to another. The office mgr, Ivy Brantley, told me I didn't know the doctor I'd requested. I can't know what she meant because that was my 1st ever visit. When I insisted on the Dr. I'd requested, she said if I did it again, I would not get my lifesaving meds!When I went on the new date, Ivy Brantley had canceled it saying, I'd hung up before it was given - yet there I stood on the date given.Now, I tried to reschedule and was told I'd need to pay $20 for the missed appt (that she hadn't made) even though it is not in their printed policy, nor posted to patients in any way. I reminded that I'm a senior on a fixed income, and...read full review
Feb 2020
The staff was extremely helpful! From the time I called to schedule an appointment, to my checking in, and being processed as a new patient was super easy. Staff was super welcoming and friendly! Dr. Cynthia was super nice, attentive, and easy to talk to. They made me feel like I really mattered and that means so much! Norma is the bomb, felt like I was talking to a life long friend!
Sep 2018
Don’t even like the fact that I have too rate them with 1 Star! WORST PLACE TO FOR A OB!! Or to go for anything in general! Let me start of with the ultrasound machine, it is very old and to top it off the technicians do not know what they are doing! While getting the ultrasound they are not informative of how your baby is doing whatsoever, which is what you look forward to in all your appointments to know how baby is doing and be able to see the baby! If they don’t find the heart beat of the baby they assume the machine is not working and don’t do further examination which is very dangerous because the baby could be dead but they rather not even bother to worry!...read full review
I made an appt with a doctor, and was switched to another. The office mgr, Ivy Brantley, told me I didn't know the doctor I'd requested. I can't know what she meant because that was my 1st ever visit. When I insisted on the Dr. I'd requested, she said if I did it again, I would not get my lifesaving meds!When I went on the new date, Ivy Brantley had canceled it saying, I'd hung up before it was given - yet there I stood on the date given.Now, I tried to reschedule and was told I'd need to pay $20 for the missed appt (that she hadn't made) even though it is not in their printed policy, nor posted to patients in any way. I reminded that I'm a senior on a fixed income, and...read full review
The staff was extremely helpful! From the time I called to schedule an appointment, to my checking in, and being processed as a new patient was super easy. Staff was super welcoming and friendly! Dr. Cynthia was super nice, attentive, and easy to talk to. They made me feel like I really mattered and that means so much! Norma is the bomb, felt like I was talking to a life long friend!
Don’t even like the fact that I have too rate them with 1 Star! WORST PLACE TO FOR A OB!! Or to go for anything in general! Let me start of with the ultrasound machine, it is very old and to top it off the technicians do not know what they are doing! While getting the ultrasound they are not informative of how your baby is doing whatsoever, which is what you look forward to in all your appointments to know how baby is doing and be able to see the baby! If they don’t find the heart beat of the baby they assume the machine is not working and don’t do further examination which is very dangerous because the baby could be dead but they rather not even bother to worry!...read full review