Reviews for Pro-2-Call Network Consulting
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Hours
Monday: 9AM - 12PM
1 - 5PM
Tuesday: 9AM - 12PM
1 - 5PM
Wednesday: 9AM - 12PM
1 - 5PM
Thursday: 1 - 5PM
9AM - 12PM
Friday: 9AM - 12PM
1 - 5PM
Saturday: ClosedSunday: Closed
Tips
price range: average online appointments on-site services accepts android pay accepts apple pay accepts credit cards street parking, private lot parking lgbtq-owned open to all bike parking wheelchair accessible
Ratings


Pro-2-Call Network Consulting
15699 Los Gatos Blvd, Los Gatos
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I can't say enough about owner Mike and his staff of smart, scientific-minded "geeks". They know exactly how to proceed when you bring in your computer that's not working correctly. My HP laptop, which was fairly brand new (I have rarely used it in the 18+ months I've had it as a default to the others in my home), had a constant fan noise when turned on, lost battery power after a few hours, and the keyboard didn't work at all. They diagnosed the problem immediately after looking up the model and serial number and finding that I still had a little over a month to return it on warranty! They went a step further in understanding that the PC was going through an update when it last was turned on and that was the root cause of the problem. They fixed the PC right there and then. I will ALWAYS take any network or device problem I have in the future to Pro-2-Call as they have the right protocol on the fix and are the nicest people I've ever had the pleasure of doing business with!
My computer was extremely slow and having some issues with the monitor. They fixed it and also showed me how to make some of the changes myself in the future. They had three techs there and they were all over nice and knowledgeable. Thank you!
Twice I have called Pro2Call after having tried everything I know to get my computer working. Both times the technician on the line calmly gave me tips on what to do, and both times they worked. No appointment. No charge. Just a lot of knowledge, clear explanations, and a generous spirit. I have called upon Pro2Call for many years and had their technician on house calls. Every time the results have been excellent and I could use my computer again immediately. I am so grateful for such excellent service.