Trust the low-star reviews. If you hire Jim, don't pay him upfront like he will request and be sure to get everything in writing.I made the mistake of paying Jim upfront for a portable generator tuneup, with him writing that he'd get it in "tip top shape" and provide parts and labor for the price I paid him.When I hired Jim, the generator would start, but it just would not run very evenly, which is what I wanted him to look into. After he drained some oil and changed a spark plug, it did not start at all. He left, saying he would look into some replacement parts based on what he believed the issue to be. We shook on it and agreed he'd be back after ordering some parts.Well,...read full review
Sep 2023
Jim (the owner) from Los Gatos Electric is a scammer. Do not ever use their services. He illegally installed an electric back up batter unit. When his installer left his company it took months for Jim to return a request to complete the permit application so I could register for a lower electric rate. He only appeared with the prospect of additional business which he didn't earn. He tried to say I asked to pursue a non-permit process, which was a lie. After many phone calls and email he finally showed up to try and complete the online application. Every phone call was riddled with excuses, lies, and delays. When he finally showed up months later, I sat next to...read full review
Mar 2023
This company is the worst and have scammed me out of $700 to "repair" my generator. They came out to my house, performed a tune-up of my generator but could not explain why the generator still would not power on. They took my battery and said they needed order a part and would come back to install. Two weeks later they have not come back and had an excuse that the part was "stolen" from their PO Box. Jim never calls and always has an excuse. I did make Jim sign a paper to explain the work he said he performed for $700 and had him sign it. This will be key in small claims court. Steer clear of this business.
Google: 1/5
Trust the low-star reviews. If you hire Jim, don't pay him upfront like he will request and be sure to get everything in writing.I made the mistake of paying Jim upfront for a portable generator tuneup, with him writing that he'd get it in "tip top shape" and provide parts and labor for the price I paid him.When I hired Jim, the generator would start, but it just would not run very evenly, which is what I wanted him to look into. After he drained some oil and changed a spark plug, it did not start at all. He left, saying he would look into some replacement parts based on what he believed the issue to be. We shook on it and agreed he'd be back after ordering some parts.Well,...read full review
Jim (the owner) from Los Gatos Electric is a scammer. Do not ever use their services. He illegally installed an electric back up batter unit. When his installer left his company it took months for Jim to return a request to complete the permit application so I could register for a lower electric rate. He only appeared with the prospect of additional business which he didn't earn. He tried to say I asked to pursue a non-permit process, which was a lie. After many phone calls and email he finally showed up to try and complete the online application. Every phone call was riddled with excuses, lies, and delays. When he finally showed up months later, I sat next to...read full review
This company is the worst and have scammed me out of $700 to "repair" my generator. They came out to my house, performed a tune-up of my generator but could not explain why the generator still would not power on. They took my battery and said they needed order a part and would come back to install. Two weeks later they have not come back and had an excuse that the part was "stolen" from their PO Box. Jim never calls and always has an excuse. I did make Jim sign a paper to explain the work he said he performed for $700 and had him sign it. This will be key in small claims court. Steer clear of this business.