Reviews for USC Care Medical Group Inc
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: ClosedSunday: Closed
Ratings
Google: 1/5
USC Care Medical Group Inc
1400 S Grand Ave, Los Angeles
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They had my husband come in twice only to refuse to give him a tdap vaccine because it had been 5 years, not 10 years since his last one. We are expecting a baby soon and because he will be a primary caregiver to her, it was recommended for him to get another tdap to protect her from getting whooping cough. Incredibly pissed at them for giving us the run around and scheduling 2 appointments, making him bring all of his vaccination records the second time, just to refuse. There is absolutely NO RISK in getting the tdap early and NO REASON to refuse. The 10 year recommendation is for the tetanus part of the vaccine. The Pertussis/whooping cough vaccine immunity has been...read full review
Not sure how the phone system works. However, i sat in the office for one hour waiting on my appointment and watched the scheduler not answer one call the entire time. The medical assistance told them others patients are coming and people started to pretend to do work. It disheartening that people are unable to make appointments that are needed!Doctors refer you to other healthcare clinics but don’t send the referral information and the medical office doesn’t answer the phone to fax things over. You have to walk in to make an appointment. Its terrible
I have been working at the university for 15 years and have the PPO plan. We changed to my wife's plan, and USC "Care" Medical didn't bother updating their insurance. They instead sent us directly to collection's, and affected our credit. Disgusting.