About Ritz Plumbing
Reviews for Ritz Plumbing
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Ritz Plumbing offers reliable and professional services. Their plumbers are kind, professional, and skilled in resolving complex issues. They take the time to research and troubleshoot problems, even if they've never encountered them before. Ritz Plumbing is also efficient, with able plumbers able to complete jobs quickly and effectively. They provide excellent customer service, keeping customers informed throughout the process and ensuring a smooth experience. From replacing old plumbing to cleaning up after a job, Ritz Plumbing strives to exceed customer expectations. Customers have praised the company's professionalism, expertise, and responsive service. One customer, Adrien, was impressed with the detailed explanations and efficient problem-solving. Another customer described the quality of work as "absolutely superb" and the customer service as "excellent." Customers have also highlighted the reasonable pricing and knowledgeable staff, with one specifically requesting the plumber Carlos for his outstanding customer service and timely response.
Rich plumbing and heating sent a drain out for a recall on a leaking water pipe going to our shower valve and I couldn't be happier with the service he showed up on time, explained everything clearly, and handled the repair right away without any extra charge. He double checked the entire area to make sure there were no other issues and left everything clean and working perfectly.
Five stars-- they really stand behind their work.
I had an issue after a previous visit and wasn't fully satisfied with the work, but Adrian from Rich plumbing and heating came back out personally to make things right. He explained everything clearly corrected the problem on the spot and even did the work at no extra charge. It's rare to find a company that truly stands behind their service, but Adrian made sure all was taken care of. I really appreciate the professionalism and follow through.
He's also very courteous
Had a plumbing emergency and worked with Adrien. He was great! Explained everything to us in detail before doing any work. He was very professional and solved the issue. They have reasonable pricing and a knowledgeable staff. We will for sure be using them again, and specifically asking for Adrien!