Grainger Industrial Supply

Aug 2023

Outstanding in everyway! Zoro/Grainger was resourceful, receptive, and responsive to my business needs. After ordering my metal plate and shipped to my office in a timely manner, the item was unexpectedly stolen!I reported to Zoro and customer service investigated my situation, listened to my argument, and immediately resent another plate at no charge, as well as sending it via FEDX for quick delivery!! What service, as I used to say in the military performance review, for those with exceptional professionalism and stepping up to above and beyond.....I would write "highly recommend"...Zoro/Grainger, you deserve it.

Sep 2022

Associate Ernie went above and beyond in helping me stock my commercial CBRE van. He also helped me when I was loading my ladders I just purchased, I accidentally dropped one of the keys to the lock down a drain. He was very helpful he brought me a magnet that was long enough to retrieve my key thanks, Ernie

Jan 2021

Due to Covid the process is a lot slower, none the less I had 2 orders for separate days and they took the time to process both so I didn't have to make a second trip, customer service may still exist.