Chase Mortgage

Dec 2022

Very respectful staff. They address yr concern immediately and answer questions right away. The banker takes his time to meet yr satisfaction and answer all questions you have. My banker remembered me for new years and showed a gesture of appreciation for choosing them as my bank. I felt like he is not just a banker to get business but a human being to acknowledge me. Very knowledgeable individuals and corrected my mistake.

Nov 2020

Great experience today at Chase with banking associate David who was very helpful and knowledgeable. He patiently answered all of my questions and his kindness was greatly appreciated. Chase has unparalleled customer service.

Nov 2020

Daniel is a very nice banker and deserves a raise!! He has a very sunny demeanor and honestly I didn't even expect that going to the bank to change my address upon moving as well as ordering a new debit card would make my day, but it did!! I went to this chase bank due to the fact it was close to the Nordstrom and I had to make a return, and it isn't even the closest chase bank to me (it's still pretty close lol), but I'll be making the trip to this one because of how kind all the representatives are!! Ask Daniel to help you, he is very kind!! I know Beverly Center kinda get a rep for no one really going there, but now people have a reason to go to Beverly Center; because this is the chase bank you should be going to if you live in the area. I really hope the supervisors see this and applaud Daniel for being so kind, cause kindness can really go a long way! He even helped me with a bunch of different things on my account I wasn't even aware of and offered to get my new card express delivered and helped set up my Apple Pay so that I could still use my card as I waited for the new one in the mail (I would normally know how to set up an Apple Pay, but only when I have the physical card present). Everything about the experience was great. Daniel is a shining example of a good Samaritan.