Charles Schwab

Jan 2024

They let me deposit a fake check without doing any research for me. I asked the teller if the check was real and was told a straight up “yes” and then that money was returned days later after it had already been removed from my account. Schwab refuses to help by saying they did nothing wrong and that they can’t verify if checks are real. Okay— well you DID tell me the check was real. No one told me to wait 7 days before spending the funds— I was told “yes, it’s a real check, the money will be available tomorrow.” They don’t care about their clients. They could have easily called the bank the fake check came from to confirm if it was real or not when...read full review

Sep 2023

They let me deposit a fake check without doing any research for me. I asked the teller if the check was real and was told a straight up “yes” and then that money was returned days later after it had already been removed from my account. Schwab refuses to help by saying they did nothing wrong and that they can’t verify if checks are real. Okay— well you DID tell me the check was real. No one told me to wait 7 days before spending the funds— I was told “yes, it’s a real check, the money will be available tomorrow.” They don’t care about their clients. They could have easily called the bank the fake check came from to confirm if it was real or not when...read full review

Aug 2023

Investment clubs may want to look at other brokerages than Schwab. Now that we're considering ending our club - it's easier to transfer to another brokerage to than stay with Schwab. Our club account moved to Schwab after their recent purchase of Ameritrade.