Ratings
Google: 1.7/5
Stanford Healthcare Alliance
960 N San Antonio Rd, Los Altos
Directions Call Website Suggest an Edit
Google: 1.7/5
Google: 1.7/5
960 N San Antonio Rd, Los Altos
Directions Call Website Suggest an Edit
The most horrible insurance place. It turns out that a medical emergency overseas is actually not covered. Highly disappointed. That on top of the long waiting times of course. If you have a choice, don’t!
Plan is benefits Stanford affiliated offices but extremely limited and often times confusing selection of who's considered in network. SHCA member care specialists are wonderful on the phone but there has been discrepancy on many providers I tried to work with. First time using this plan and will not select this plan ever again.
Disorganized and over burdened. I am grateful to access the best pediatric specialists for my medically complex child but the wait for specialists can be months and I have ended up fighting and losing for things like physical therapy and prescriptions for my child. I end up paying for things out of pocket because I don't have the fight nor the time. If I didn't need to access highly specialized providers at Stanford for my kid, I'd take Kaiser over SHCA any day, Kaiser is very well streamlined and you don't end up having to sort out bills yourself.