I used to go to Dr. Ahi for years but the last iteration they messed up my prescription. The prescription is for reading only (think books only) vs. working (where my computer is about 24-30 inchs away on my desk). I brought that up but was told that I should have shared that during the exam (this wasn't Dr. Ahi as she had done my all prev exams). During the exam I did state that I need this for work & similar to what they had done on my past prescription. Unfortunately, I am going somewhere else even though they are walking distance from my home.
August 2023
I went here for an eye examination. It was tough to get a date and time slot with a lot of back and forth texting ( no idea why no just pick up the phone and make it easy for everyone) but eventually got a time slot. I put in a request to take time off from work to make time for the eye exam.On the day of the exam, I got a text asking me if I can move my time slot because a patient had some emergency. So again couple of back and forth messages and finally settled on a time slot. Showed up for the appointment 10 mins ahead of time and was asked to wait in the car because of some COVID restrictions. So I waited. I was let on 5-10 mind past my appointment time. Finally... read full review
December 2022
I ordered prescription glasses last October and they were fully paid. It was weird that they never contacted me to pick them up. I sent emails and no response. I called and it always went to voice msgs. No response after I left voice msg. I even went to the shop myself. You know what, the shop was always closed.Update: Dr Ahi contacted me and apologized. She had a surgery during that period. She kindly offered me a free contact lens fitting exam. Now I already got my glassed. Thanks.
I used to go to Dr. Ahi for years but the last iteration they messed up my prescription. The prescription is for reading only (think books only) vs. working (where my computer is about 24-30 inchs away on my desk). I brought that up but was told that I should have shared that during the exam (this wasn't Dr. Ahi as she had done my all prev exams). During the exam I did state that I need this for work & similar to what they had done on my past prescription. Unfortunately, I am going somewhere else even though they are walking distance from my home.
I went here for an eye examination. It was tough to get a date and time slot with a lot of back and forth texting ( no idea why no just pick up the phone and make it easy for everyone) but eventually got a time slot. I put in a request to take time off from work to make time for the eye exam.On the day of the exam, I got a text asking me if I can move my time slot because a patient had some emergency. So again couple of back and forth messages and finally settled on a time slot. Showed up for the appointment 10 mins ahead of time and was asked to wait in the car because of some COVID restrictions. So I waited. I was let on 5-10 mind past my appointment time. Finally... read full review
I ordered prescription glasses last October and they were fully paid. It was weird that they never contacted me to pick them up. I sent emails and no response. I called and it always went to voice msgs. No response after I left voice msg. I even went to the shop myself. You know what, the shop was always closed.Update: Dr Ahi contacted me and apologized. She had a surgery during that period. She kindly offered me a free contact lens fitting exam. Now I already got my glassed. Thanks.