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Reviews for Wood-N-Nichols Hardwood Floors
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Wood-N-Nichols Hardwood Floors
5480 Katella Ave, Los Alamitos
Directions Call Website Suggest an Edit
5480 Katella Ave, Los Alamitos
Directions Call Website Suggest an Edit
Our 23-year old hardwood floor desperately needed refinishing, and we figured we'd extend it through to the family room. Wood-N-Nichols had finished our old floor for us back in the day, when the original installer bailed on us (he laid a nice floor, though), so we chose them for this new job. We agreed on a start date, and they promised to be done in 4-5 days. The workers showed up Monday morning at 8:00, as scheduled, and they worked full days until the job was complete. They were professional, courteous, clean, and respectful of us and our property. They clearly knew exactly what they were doing. We paid half on day 3 and the balance when the job was finished... read full review
A wood supply company recommended Tom and after our phone conversation I decided to go with him over a disagreement with my previous hardwood floor guy. Though Tom was $500.00 more I felt confident I was going to have the job done right. Unfortunately, that is not the case. I had to mark over 20 spots where putty was not put in the gaps. They guys took the left over wood that I purchased myself and still have not returned it. They put the top coat over dirt and poorly sanded areas leaving an unsightly finish. I spoke to Tom and he agreed to look at it. I had to take a vacation day from work and Tom was a no show.