We used Western Exterminator a year ago for a large job. They were paid in full and now a few months ago we started getting a bill that says we owe them almost a thousand dollars. I have called them several times they keep saying it looks like it's a mistake we will take care of it. Months later we are still getting the bill with the threat of collections. They do not follow through and do what they say I would not use them again!
October 2021
I work in service and hate leaving bad reviews. My experience with Western started off so well with a fantastic inspection and an intelligent plan to resolve my rat issue. From that day nothing has gone well and the companies response has been apathetic at best. The plan was, seal the house, trap the pests, put out poison to keep them away. Sounds right to me. Eventually they had the 'exclusion service' (sealing the house) scheduled and the gentlemen that came out did maybe 30% then had to leave for another job and said the company would call to reschedule someone else. Guess who didn't call? A week later I called and asked to schedule, they helped me,... read full review
April 2021
Western Exterminator I had Dan Cauley spray my home for carpet beetles. He is a very nice man and very professional. His knowledge is incredible. I recommend Mr. Cauley and Western Exterminator highly. They are very thorough.
We used Western Exterminator a year ago for a large job. They were paid in full and now a few months ago we started getting a bill that says we owe them almost a thousand dollars. I have called them several times they keep saying it looks like it's a mistake we will take care of it. Months later we are still getting the bill with the threat of collections. They do not follow through and do what they say I would not use them again!
I work in service and hate leaving bad reviews. My experience with Western started off so well with a fantastic inspection and an intelligent plan to resolve my rat issue. From that day nothing has gone well and the companies response has been apathetic at best. The plan was, seal the house, trap the pests, put out poison to keep them away. Sounds right to me. Eventually they had the 'exclusion service' (sealing the house) scheduled and the gentlemen that came out did maybe 30% then had to leave for another job and said the company would call to reschedule someone else. Guess who didn't call? A week later I called and asked to schedule, they helped me,... read full review
Western Exterminator I had Dan Cauley spray my home for carpet beetles. He is a very nice man and very professional. His knowledge is incredible. I recommend Mr. Cauley and Western Exterminator highly. They are very thorough.