Total Vision - Goldstone Vision Center Long Beach

Apr 2024

My daughter enrolled Myopia Program , She has an appointment with Dr. Treiu , I called a few days before appointment to double check her schedule then I was informed that Dr. will be on vacation leave on the day of my appointment and needs to move our schedule. The Dr , didn’t do refill her drops, NOBODY from the CLINIC can forward the prescription to pharmacy. Before I enroll the program it was clearly stated to me that the drops can’t be stopped , I worked hard to follow the program and pay out of pocket for the fees and medication( drop) , Now, it has to stopped because the doctor is on VL and its ok to stop according to the receptionist. I’m been asking for...read full review

Feb 2024

The worst. Purchase glasses with extended protection and now on hold for 15 min just to make an appointment to fix it. The doctors are rude and the front desk is not very helpful. They are so quick to take your money but zero support once you pay. Stay away.

Jan 2024

10/10 experience visiting Goldstone! Their team managed to schedule me and my son's appointments back to back, that accommodated my tight schedule- during the holiday season! There was no wait time and front desk was very friendly. My absolute favorite part of the visit was how comfortable Dr Monsantos made my son (6yrs) feel when conducting his eye exam- aside from the super smooth exam for both me and my son, she truly made my son feel comfortable and at ease. Karina was so patient and helpful when it came time to pick out our frames! She gave us her professional opinion on which frames best suited our face shapes, etc. Our glasses came in so quickly and we are beyond pleased. We will be back for our second pair soon and for next year's eye exam.