Top Coat Nails & Lashes

Top Coat Nails & Lashes is a popular nail salon located in Long Beach, CA 90804, known for its high-end services and welcoming atmosphere. Many customers appreciate the kindness and professionalism of the staff, including the owner, who is often praised for her warm demeanor. The salon is recognized for its cleanliness and skilled technicians, making it a favorite among locals. Customers often come for pedicures and nails, and some mention that the shop offers complementary water while waiting. The salon also provides lash services, which many clients have enjoyed, noting that the staff, like Rita, is gentle, attentive, and dedicated to achieving the desired look. However, some reviews highlight areas for improvement. One customer shared a disappointing experience where miscommunication about services led to a lack of professionalism from the staff. They described frustration over a star design attempt that struggled to be done properly, resulting in bulky nails and a tense atmosphere. The manager stepped in to fix the issues, filing down the bulky nails and completing the design herself, which was appreciated. It was also noted that the lady doing the nails was just a pedicurist, not a manicurist, so asking about qualifications beforehand might help. Another customer expressed dissatisfaction after spending a lot on a manicure and pedicure, with rhinestones falling off shortly after. Some clients also observed that certain skilled technicians are paired with VIP customers, suggesting a tiered service approach. Despite these experiences, many still find the salon a good place to get their nails and lashes done, especially appreciating the attentive staff and the overall environment. For those seeking quality service, asking about the technician’s specialty and requesting specific designs if needed are recommended steps to ensure satisfaction. Overall, Top Coat Nails & Lashes remains a well-regarded option for nail and lash services in Long Beach.