Great customer service even better gel manicure. This was my 2nd visit. I waited to make my review so I could gauge the durability. During the appointment everyone was very friendly, they did a very detailed job on my cuticles, and I love the scrub and lotion at the end. After 3 weeks, I had no chips and no cracks. This is almost impossible with how I treat my nails, but they made it happen. I will be back again and again!
May 2024
Update: Mary reached out after a week and had me come back the following week to fix. I brought a picture as well, just to have more clarity. She was able to remove and lash mostly as I had originally requested. I was grateful that I didn't have the long, heavy, think, curled lashes on anymore--so I appreciated that it was more aligned with what my friends lashes were, the pic an what I wanted.
Not every company/technician would do this; and Mary did. What I appreciated most though, was that she did it, still being kind and attentive. At least to me, lol. She did share the story--in Vietnamese--with a co-worker that had stepped in the room.... read full review
May 2024
Update: Mary reached out after a week and had me come back the following week to fix. I brought a picture as well, just to have more clarity. She was able to remove and lash mostly as I had originally requested. I was grateful that I didn't have the long, heavy, think, curled lashes on anymore--so I appreciated that it was more aligned with what my friends lashes were, the pic an what I wanted. Not every company/technician would do this; and Mary did. What I appreciated most though, was that she did it, still being kind and attentive. At least to me, lol. She did share the story--in Vietnamese--with a co-worker that had stepped in the room. That's fine :)
Great customer service even better gel manicure. This was my 2nd visit. I waited to make my review so I could gauge the durability. During the appointment everyone was very friendly, they did a very detailed job on my cuticles, and I love the scrub and lotion at the end. After 3 weeks, I had no chips and no cracks. This is almost impossible with how I treat my nails, but they made it happen. I will be back again and again!
Update: Mary reached out after a week and had me come back the following week to fix. I brought a picture as well, just to have more clarity. She was able to remove and lash mostly as I had originally requested. I was grateful that I didn't have the long, heavy, think, curled lashes on anymore--so I appreciated that it was more aligned with what my friends lashes were, the pic an what I wanted.
Not every company/technician would do this; and Mary did. What I appreciated most though, was that she did it, still being kind and attentive. At least to me, lol. She did share the story--in Vietnamese--with a co-worker that had stepped in the room.... read full review
Update: Mary reached out after a week and had me come back the following week to fix. I brought a picture as well, just to have more clarity. She was able to remove and lash mostly as I had originally requested. I was grateful that I didn't have the long, heavy, think, curled lashes on anymore--so I appreciated that it was more aligned with what my friends lashes were, the pic an what I wanted. Not every company/technician would do this; and Mary did. What I appreciated most though, was that she did it, still being kind and attentive. At least to me, lol. She did share the story--in Vietnamese--with a co-worker that had stepped in the room. That's fine :)