I booked an appointment 2 weeks before today and mailay text me 1 hr before my appointment to tell me . She has no braider & she doesn't know how to Braid. 225$ for a wig install and she doesn't know how to braid . She cancels the appointment. I ask for my deposit back she said yes but never sent it . My birthday is tommarow and mailay canceled my hair appointment and kept my deposit . Mailay is rude ghetto unprofessional and ignorant. I will never book again or recommend. Her services are trash very low class . DO NOT BOOK !! Location : 4090 hardwick st Lakewood ca
October 2020
Very disappointed in their customer service. Daughter had a 4pm appointment and never received a recent or calling informing her that the stylist was running late. We dropped her off and they made her sit outside for over 45 minutes in 80 degree weather! I run a service business and would never and have never treated a customer that way. Beyond disappointed.
I booked an appointment 2 weeks before today and mailay text me 1 hr before my appointment to tell me . She has no braider & she doesn't know how to Braid. 225$ for a wig install and she doesn't know how to braid . She cancels the appointment. I ask for my deposit back she said yes but never sent it . My birthday is tommarow and mailay canceled my hair appointment and kept my deposit . Mailay is rude ghetto unprofessional and ignorant. I will never book again or recommend. Her services are trash very low class . DO NOT BOOK !! Location : 4090 hardwick st Lakewood ca
Very disappointed in their customer service. Daughter had a 4pm appointment and never received a recent or calling informing her that the stylist was running late. We dropped her off and they made her sit outside for over 45 minutes in 80 degree weather! I run a service business and would never and have never treated a customer that way. Beyond disappointed.