“Although I relocated more than an hour away, I would never leave my Veterinarian office. Every person on the staff, from reception, pet nurses and the doctors are all incredible individuals. You can see they must love their job, love our pets like we do and understand pet owners. It is obvious in their work and shines through in their knowledge, professionalism, integrity and the highest level of service they provide.“
“I am extremely grateful for all that Dr. Sam and his staff did for my beloved Bailey.Being new to the area, I had taken Bailey to three other places before being referred to Dr. Sam. One in Goleta and two others in Thousand Oaks, one being Bailey’s long-term vet, before I had moved to Lompoc. Apologies for this long review, however, my hope is that it will help others if they are looking for a veterinarian and will help make the best decision where to take their pets.The last place I took Bailey, my dog (Boxer), in Goleta, gave me 3 options/surgeries for medical treatment. All 3 options were so expensive and not all the treatments would have truly benefited her condition. It was also delivered in a very matter of fact way; it made me very sad and I felt hopeless. As most of us feel/know our pets are truly family members and they depend on us. There was no care factor or compassion for our situation from the veterinarian. The medical assistant showed concern and in a caring way referred me to Dr. Sam. He said, “That’s where I would go.” I called West Valley before I left the parking lot and explained the situation. His staff was kind, compassionate, and they got me in the very next day.I was extremely grateful for Dr. Sam’s expertise, direct communication, high level of experience, and personal compassion he showed for myself/situation and my beloved Bailey. Along with his willingness to go above and beyond for the most positive outcome. I will always be sincerely grateful. Being referred to Dr. Sam was a blessing and the care we received was unmatched in every way. You can trust that your pet will receive affordable, compassionate, and competent best care treatment at West Valley Veterinary Clinic. Thank you, Dr. Sam, sincerely!*April and family.“
“I don't know where to start in recommending ACH because there are just so many great things to address. I'll try ;0).....The staff is very accommodating, caring, and friendly-just outstanding; Dr. Mendez and Dr. Axline are extremely competent and go above and beyond the call of duty-they also love your babies as much as you do; and staff appropriately prioritizes/triages in order to do everything they can to address the immediate needs of their clients. I really do think of ACH as family. We have moved 1.5 hours away, but we still come back for our annuals and vaccinations due to the special bond ACH has created with our fur babies and us.“