“In 2021, my daughter was gifted a turtle who she named Shelly. Two weeks ago, my daughter noticed Shelly’s eye swollen. I contacted online reptile veterinarians who informed me that Shelly was Vitamin A deficient and could benefit from a new light and a Vitamin A shot. They informed me to take her into a reptile veterinary near me to get her the shot. I contacted alleged veterinarians who specialized in reptiles; I took Shelly to the one who sounded more competent than the others. They couldn’t tell me much. I asked about the type of tortoise we had, the age, and confirmation of gender, they couldn’t tell me anything. They gave me eye drops and it took me to inform them of the Vitamin A deficiency and request the shot. They literally said “Oh yeah, that sounds about right.” They didn’t have the shot readily available so I had to bring her back days later. Eye drops for 10 days, eye remained swollen and now she wasn’t eating, it had been 13 days and I grew impatient, hopeless, and scared which made me start looking for an alternative search for help.
I figured if reptile stores exist, surely there must be a specialist who checks on the reptiles and knows what to do, right? Wrong. I called three reptile stores before Agustin’s and they apologized and told me that they sale them, but really do not know how to treat them in matters in my case. I called Agustin’s Exotic Birds and Reptiles and they were so helpful. They invited me to bring Shelly so that they can check it out and I did just that.
The owner Agustin was present, took Shelly and immediately began to assess her. First, he confirmed that Shelly was a “he” teaching me how to tell the difference between male and female and was able to confirm the specific type of tortoise “Russian tortoise.” He educated me on the bedding he requires and the light needed to gain his strength back. He was able to clean the eye, remove the puss and place ointment on its eye. Additionally, Agustin was able to get Shelly to eat a little bit. He invited me to bring him back in two days to further asses his health.
Unfortunately, Shelly passed away one day later, but I’m so grateful to have met Agustin, his passion, expert knowledge, and dedication to reptiles and birds is commendable. I kick myself for not thinking to look into a reptile store sooner, but now I know where I will go if my children ever decide that they’re ready for another reptile or bird.
Shelly was apart of our family and Agustin treated my concern seriously and with care.
I donated all of Shelly’s accessories and food to Agustin as I know it will go to good use.
Thank you Agustin, our family appreciates you!“
“I take 2 different dogs there and the women there are nice and caring about the 4legged clients“
“Marlene is amazing with my very nervous Toy Poodle and she’s great with poodle cuts. I’ve tried so many places but no one else has been able to make him comfortable getting groomed. Thank you Marlene!!“
“This is the absolute best dog groomer we have found. We have taken our Sheepadoodle to a few different groomers and he had ended up pretty traumatized. We started coming here and they treat him with so much care, kindness and patience. Now he is excited when we drop him off and not desperate to leave when he is done. If you are looking for a trustworthy groomer who truly cares about the well being of your dog and also gives a great haircut this is the only place to go. Our dude has improved so much with tolerating the parts of grooming he isn't a fan of and it's 100% because of taking him here!“
“Beyond amazing....!!! Always taking care of my chewie & Truffle, lovely environment, the staff always happy and kind. I have more than a year bringing my babies, excellent service.“
“They did a great job, my dog is happy after three hours of serviceThey took photos and videos during the bath, haircut and spa“
“Does excellent work. She truly cares about the animals she is serving and gives them the best experience. Thanks for the great amazing work.“
“So sweet and nice very clean place. Fit me in last minute I loved how they took the time to make my pup feel comfortable 10 out of 5 stars Will come back“
“I scheduled my Shih Tzu for a full groom, and Rick did an exceptional job! I am beyond pleased with how my little guy looks. The care and attention to detail were evident, and I've already scheduled a second grooming session. You've gained a loyal customer for life. Thank you for the fantastic service!“
“What an amazing place warm and welcoming for your fur baby! They did an amazing job and highly recommend the service is outstanding. I loved the bow tie they gave him.“
“Really very happy with the services here. Seems to be family owned, and it’s very clear they care for the animals and take great pride in their work. I feel super safe leaving my little cavapoo puppy here, and his most recent haircut was so adorable my boyfriend and I have been giggling and snuggling him for days over it. He’s so cute!
Will definitely be returning and highly recommend :)“
“Always took lucky here before he passed amazing job with the groom always been super sweet staff“
“First time for me and my 1@half yr old pipe got his shots updated and vet who seen us was very informative I had some questions regarding heartworms and she was very helpful and not pushy about treating it asap like most vets I've dealt with in my past who have made me feel bad about making my decisions that n the spot. Overall all staff at vip petcare made me and boji feel at ease and happy we chose them for his health updates!“
“I have taken 3 generations of pets to Dr.Evans at All Pets Veterinary Hospital. Infact I started using All Pets when Dr. Robert Moore owned All Pets in the mid-'80's! I really got a great feeling from Dr. Moore as I did from his assistant , Dr. Evans. That's why I decided to stay on when Dr. Moore sold his smallish practice to Dr. Lisanne Evans. By then my two rescued cats, both American short hair, were just beginning their lives 3,000 miles away from home in Brooklyn Heights. Eros, the older of the two was a 20lb.marmalade colored cat and his younger brother, Plato a light beige short hair, were both around 10-9 yrs old. Eros the easier of the two had developed diabetes which required getting his ketones by peeing on a stick 2x's a day. A little later on Plato developed kidney problems and had to get fluids twice a day by sticking him with a fairly large needle 1-2x's a weekly. This require a lot of education which All Pets certainly gave us and some handholding from Dr. Evans and her staff. Both cats lived to be over 20 yrs. old. Not in s part due to the great care we all received at All Pets. Our second generation that All Pets cared for was my very first dog!! Chelsea was a funny, soulful and strong willed Puggle. Chelsea was smart as a whip. Loved when we entertained, very social and together we explored the hills of Palos Verdes. When Chelsea turned 8 she was diagnosed with a life threatening blood disease. Dr. Evans tried everything she could think to do. We found a wholistic veterinary online who had some experience with this disease. Dr. Evans encouraged us prop follow up with this wholistic treatment which cured Chelsea of life threatening anemia. We had our Chelsea with use until she was 13 yrs. old. It was hard to let Chelsea go. I held her in my arms as she took her last breath. We all cried including Dr. Evans. 6 yrs ago we adopted Buddy from the Harbor Rescue Center. Buddy is as much my savior as I am his. I had just received a jolting diagnosis myself and could no longer explore outdoors as Chelsea and I did. Buddy doesn't require long up hill walks. He is a more of a lap dog and is content to be with me around the house! He is my Buddy!“
“Yes, it's a bit on the pricey side, but they do an excellent job, and It's close to home. They also take care to make sure my dog is comfortable during the whole process.“
“We have been apart of the VCA Kennel Club family for almost 10 years! The team does a great job taking care of our boys.I highly recommend the aqua therapy for water loving dog.“
“Friendly, fast, and amazing staff! Usually drop off my pups and ready within less than 2 hours. They are amazing with my little kiddos. Recommend 1000%“
“Miss Esther was extremely helpful by answering all of my questions re my new Bully Puppy ? She was patient and knowledgeable in the dog arena and just a wonderful support for me ? Thank you ?“
“This was better than expected! My new baby boy of 15 just came to live with us and was in need of a good grooming. Morgan is such a sweet cat and a bit shy, not a bit a lot. He’s always looking for a place to hide. I was so nervous to do this but I knew he needed it. Purrfect Pet Parlor came highly recommended from a friend and I see why. They were so kind and gentle with him and he looks amazing. I can’t get over how soft his coat and how much more refined he looks. Everyone needs a spa day so head to Purrfect Pet Parlor for your all your fur babies!!!“
“Groomer is wonderful and listens to what you want done and also offers advice and realistic expectations. Brought both my dogs and she was able to accommodate them. We will be back!“
“I have a large, sometimes dog aggressive, Akita. Due to this it is hard to find places for her to stay. All star pet resort has been my go-to kennel. Yes, it is bare bones but don't let that scare you. Each dog has an indoor/outdoor private run and it is a great price. My dog is sooo happy every time we arrive because she loves all the people that work there. Melinda at the front desk knows her by name and we always feel welcomed. Thank you All Star for always taking care of Kodi!“
“I will start and say did not expect much just a normal bath and cut and give an honest review. Boy was i wrong. I hadn't made the effort recently to take Simba to have his cut and bath and tried doing it myself (not the same). Especially days of OT recently so called the mobile number on the Barks n' Bubbles mobile service and agreed on a time and date. FRIDAY THE 13TH!! Sure why not ?. It is the season ?. So arrived just a few minutes before the time specified when i recieved Claudias text that she was here (not much of a caller and more of a texting person myself). I immediately grabbed Simba and she arrived early awesome. Went downstairs and she thankfully was patiently waiting for me and informed me she had her van and everything ready to go. Told me she can drop him off with her and can come back downstairs after and hour. Waited until stated time and she texted me again stating he was ready. And will you believe i felt she gave me the wrong dog ?. My Simba was bathed, cut, smelled great, and looked super fancy with that tie ?. She asked if i wanted to go verify him and honestly i did to see if paws were good, nails ? were cut, if my dog can see (was covered in hair), and if it was really my dog (just in case). She transformed my dog and must say i amd glad to be wrong here. Happy Halloween ? and thank you ? Claudia for taking care of Simba. Will text soon for the next spa day for him. ?“
“We have used Matt for both our dogs. Both dogs were special needs dogs and were scared of grooming until they met Matt. Our first, a little Westie mix, had oral cancer and Matt handled him with TLC, by making him clean, soft and comfortable. Matt was the only groomer ever who Melo wagged his tail for.Our new dog is a poo-chi mix, a street rescue from Mexico. She is afraid of all strangers, but from the first time she met Matt, she would nestle in his arms relaxed and contented. Brie has a wire coat and Matt taught us how to care for it. Her haircuts look great and she emerges from her spa experience soft and smelling clean and fresh!“
“Brought our dogs a couple times already. Really good service, will continue to come back“
“The person who wrote the bad review on my shop with the Yorkie never came here and also I have never had a employee named Gabi. Please disregard that review. ♥️“
“Best princes in the area. Customer service is great and tentative to answer questions. Helping people out with what they need.“