Carpet Spectrum, Inc.

Carpet Spectrum, Inc. is a flooring company known for its excellent customer service and quality installations. Customers have praised the team for their professionalism and responsiveness, especially highlighting Becky, Brian, and the carpet layers. The carpet was laid perfectly, and the workers were always on time and diligent. The company specializes in a variety of flooring options, including luxury vinyl plank, and offers samples for customers to take home, ensuring they find the perfect fit for their space. Installation is efficient, often completed within a short timeframe, and the staff goes above and beyond to meet customer needs, including moving appliances during installation. Customers have noted fantastic service and pricing, with installers being skilled, polite, and clean. One customer mentioned that the price was $1,000 below another local carpet store, making the experience even better. The company also has a strong reputation for responding promptly to issues even years after installation. For example, a customer experienced problems with their luxury vinyl planks but was pleased to find the original installer returned to resolve the issue at no extra cost. Another customer shared that Brian, a representative, provided excellent communication, education, and support during a vinyl flooring project for their rental property, even reinforcing a compromised area of the existing flooring for added safety. Overall, Carpet Spectrum, Inc. stands out for its high-quality work, friendly service, and dependable staff, making it highly recommended for anyone in need of flooring solutions.