Reviews for Senior Solutions

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  • Sep 2023

    Senior Solutions spends more time and money trying to get new clients than taking care of the ones that need assistance! I have been getting phone calls from them 5-10 times daily for several weeks now!! They call from 700am to 900pm over and over again!! no matter what I tell the caller they turn around and someone calls right back!! I told them no one here needed senior help any longer, mom already passed away! They kept calling back!! My mom already passed, and we could never get help from them when she was alive. She needed assistance and they said she did not quality for assistance as she did not own her home and did not have enough money to pay them!!! My sister, daughter nephew and myself took turns around the clock caring for mom before she finally passed.. Health care sucks. We COULD NOT get help anywhere.. We reached out to Senior Solutions when we needed their assistance then in 2019. THEY were not available to help Mom since she did not have enough MONEY for them!! We needed assistance they would NOT help her! I tied telling them to take my number off the calling list I tried just hanging up on them I tried not answering the phone I tried keeping my phone off the hook all day I tried yelling at them to STOP calling I even tried cussing them out they just have someone else call right back FINALLY, Yesterday I called their toll-free number. The woman that answered was cold as Ice the minute she realized I was NOT calling to obtain their service but to have them take my number off the calling list.. She said the call was being recorded, I told her I was recording too per my lawyer that I retained for the repeated harassing phone calls finally, she said OK my number was removed Today is bliss it is 930 am and no phone calls NEVER EVER get involved with this money-grubbing company.. They are all in for the MONEY not the care!!

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours

Senior Solutions

60 Fenton St UNIT 4, Livermore

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