“I’ve been going to Critter Creek for over 20 years. They have always taken excellent care of my pets. They have wonderful techs and great customer service“
“Dr. Priest is knowledgeable and very thorough in finding what is wrong with your cat without doing unnecessary tests. She was always able to fit me in in an emergency and really cares about what she is doing.“
“$300 + for first visit !!!! Please explain that to me before you keep adding more charges. I have to say that yes, it was very shocking to see the bill. But then you realized. These doctors are taking good care of your loving pet. My dog lost one eye because of glaucoma. New, we are applying drops and ointment to the other eye to avoid any complications, even though he lost sight on that eye because cataracts that can't be treaded.“
“Highly recommend. I have a reactive dog. The staff here are very accommodating and understanding to her. So much so that I now drive from close to Elk Grove to Roseville for all 5 of my animals. They are always so patient and informative. We just had our first boarding for both my dogs, reactive one included. And they came back in the same condition I left them. The whole staff are so friendly and welcoming. I'm constantly recommending them to all of my friends and family. Thank you guys for all that you do!“
“So thankful for all the staff here! They don’t give up on any treatment that your pet may need and will always give their honest opinion. This is a very safe environment!“
“We've been coming here for at least a year. I'm not sure the exact length of time, but I mention this because I'm prefacing this review with a TBD. These allergy injection treatments take a couple of years to see results, so we're still waiting to find out if it works. So far, I've been really pleased with the following things. 1. The staff are always super nice and helpful. 2. They have a phone number where we can text pictures of our dog's breakouts so the doctor can look at it quickly without us having to drive an hour round trip to come in. 3. They are the only business in the area that still requires masks, and as someone who is still experiencing symptoms from having covid once, I really really appreciate this! My pitbull has really serious skin issues, and the medications they have prescribed have cleared up the issues in the short-term which is great. We're also on the injections, which are longer term, and this is just for her allergy issues. We have a different vet for everything else. Luckily all of the treatments we've gotten here have been covered by pet insurance, so I feel lucky we've found this place.“
“I have been taking my Shi Tsu to Dr Estes for almost his whole life. Since 2007. I found the doctor to be a very caring person and treated my fur baby very well. My little guy is a friendly little guy to all unless he picks up on something in that person and he try's to get away. A very personable dog as well as very particular about who he likes. I have dumped two grooming places because of them scaring him so bad. I have never felt pushed into buying there products, even though they are very good products. I have waited a few minutes when they get slammed, but nothing outrageous. I would recommend Dr Estes without a doubt.“
“Jen is the best and most knowledgeable veterinarian in Placer County! She will go out of her way to help you.“
“We love the team at Blue Oaks. Our lab Greg is always loved and treated with the best when we are there.“
“Love that they have so many veterinarian doctors so you can get in to see someone other than your primary vet when your pet has to be seen right away. Medication refills are quick. I usually call in a refill and it's ready with 24 hours.“
“A great staff throughout. Friendly, patient, informative & they don't guilt you into any expenses that aren't necessary. Oh, and their prices are very reasonable.“
“I recently had to take my dog ( Iris ) in for an emergency surgery, and I was incredibly impressed with the care we received. The staff was attentive and compassionate, immediately addressing my pet's needs. The veterinarian was thorough, explaining the situation clearly and outlining treatment options. The facility was clean and well-equipped, which reassured me during a stressful time. Overall, I felt my pet was in capable hands, and I appreciated the prompt service. I highly recommend this clinic for any urgent veterinary needs.<br><br>--- Huge thank you to Dr. Munoz and her staff!“
“My husband and I cannot say enough good things about willow rock and their vets, vet techs and staff! About a little over a month ago we noticed our 16 year old yorkie Bella was needing to go potty a lot, upon inspection we noticed some blood in her urine. We were taking our dogs to Rocklin Ranch Vet office but when we called they said they had no openings and wanted to charge us like $175 just to see her and keep her all day as an emergency charge, we decided to call Willow Rock and from the start I’m so glad that we did! They got us in same day, no extra emergency charges. One of the things that my husband and I really liked was that the Vet actually comes out to greet you and take you back to a room, I’ve never experienced that in all the vets my dog has seen and that really stuck with me. The vet we saw listened to our concerns and addressed all of them. About a month after her UTI, our pup had some blood coming out of her bottom uncontrollably on herself, we called right away and again willow rock got us in instantly within like 20 minutes, no emergency vet assessment charge, assessed her, created a game plan and were very thorough. She ended up with pancreatitis and we got her on the proper treatment. During all this time we noticed her teeth were really starting to bug her so we discussed our options on how to proceed with that since she is 16 years old. They did extensive lab work and recommended waiting 14 days until her redraw for her pancreas levels. The following day after her pancreatitis visit she was still really drowsy from the pain medication she got so when they called to check up on her we explained how she was and again they got her in same day to give her more fluids to help, which perked her right up! Well fast forward to this week, we went in for her monthly librela injection and her redraw of her pancreas labs and during that visit the vet tech came out to talk to me about the plan for her dental work the following day and I had told her how nervous I was just because she’s 16 and she went out of her way to explain everything they do to help ease my anxiety about it and it did. Unfortunately, Bella’s pancreas lab was still messed up but since her mouth was still bugging her the vet said we can either proceed with the dental work which is higher risk or wait an additional 14 days when ultimately the pancreas can still be elevated due to potential dental disease infection. We decided to go through with the dental work to improve her quality of life, and I must say I was distraught about if I was making the right choice because I did not want to take my dog in and not have her come home with us. Well it’s as if the vet knew because she personally came out to talk to us, discuss her plan and made me feel much better about her going under anesthesia. I am happy to say that my dog did great with the procedure and is hopefully on the mend now to improve her quality of life. We cant thank the entire staff there enough for all their love and care they’ve showed Bella as well as us over this past month. You can tell they genuinely care about your family member and it’s not just about money to them. I feel like my dog is in safe hands when she goes there and it really puts me at ease. I have had my yorkie literally half my life since she was 8 weeks old, so she means the world to me and I only want what’s best for her and I know that’s what they want as well!<br>The 2 vets we have been seeing for our pup are Dr. Cabrera and Dr. Thompson and they have been nothing short of amazing. I don’t think they realize just how much it means to us to have them come out to physically talk to us or call us and explain things in detail to put us at ease!<br>We have dealt with multiple vet techs/vet assistants and they have also all been wonderful and friendly as well as the girls at the reception desk! We truly love bringing our pup here!“
“Thanks Dr Deane/Dr. Alvey-We appreciate you-You all made a really bad situation-Better.“
“Highly recommend!! Thank you for being so wonderful and for caring for Herbie. So lucky to have found you guys!“