MarinHealth Outpatient Physical Therapy

I had a very similar experience to the other one star review. Being told I was going to see one practioner for outpatient care, and when I got there, they said no they only did inpatient care. Then they ignored my questions about the background of the therapist and lastly , they lost the referral from my doctors. Since when did it become so hard to make an appointment?

It's been more than 7 weeks of trying to get an apptmt as instructed by my doctor. Their recording basically says we will get to you when we can, and if you call multiple times, "it will delay you receiving a response".. (?!) They have a million reasons for being completely non-responsive and then if you are privileged enough to finally speak to a live person, they will tell you they are booked through October! What has happened to Marin General and our medical institutions?! Speechless.

No one answers the phone whenever I call. It's been almost two weeks trying to get a hold of someone to schedule an appointment. There is no other way to reach the office besides phone. Has anyone else had this much difficulty booking an appointment or even getting a person on the phone?