As much as I really want to establish my patient care at this office- it is almost impossible to get someone on the line. It took me 6 days of trying to get an answer. It’s a matter of luck if someone will answer at first try.
March 2023
I really want to thank Alex (front desk) for being patient with my questions and situation needs when I called to make an appointment. Unfortunately my primary care (Kaiser) would not fill out paper documents that I needed for school admissions and so I had to seek out physical exam services outside of insurance. Once Alex understood my situation, she asked me pertinent questions just to make sure that I did not come in and end up having to spend even more money. Fortunately, all I needed was the physical exam, as I had already done the necessary labs.I was able to get an appointment within the week!! I usually have to wait a month with Kaiser - but again I do that because... read full review
June 2022
It was my first time here and I loved it. The place is so neat and clean. The front desk has great customer service and the doctor answered all of my questions and I felt like she cared.
As much as I really want to establish my patient care at this office- it is almost impossible to get someone on the line. It took me 6 days of trying to get an answer. It’s a matter of luck if someone will answer at first try.
I really want to thank Alex (front desk) for being patient with my questions and situation needs when I called to make an appointment. Unfortunately my primary care (Kaiser) would not fill out paper documents that I needed for school admissions and so I had to seek out physical exam services outside of insurance. Once Alex understood my situation, she asked me pertinent questions just to make sure that I did not come in and end up having to spend even more money. Fortunately, all I needed was the physical exam, as I had already done the necessary labs.I was able to get an appointment within the week!! I usually have to wait a month with Kaiser - but again I do that because... read full review
It was my first time here and I loved it. The place is so neat and clean. The front desk has great customer service and the doctor answered all of my questions and I felt like she cared.