Reviews for Wasson Memorial Veterinary Clinic: Yolanda Sanchez DVM
Write a reviewHours
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 5:30 PM
Sunday: Closed
Ratings
Google: 4.7/5 Angieslist: 3/5Wasson Memorial Veterinary Clinic: Yolanda Sanchez DVM
3083 Hwy 175, Lakeport
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I am not someone who normally writes reviews, but I felt compelled to write one for the Wasson Memorial Veterinary Clinic. I have been taking my dog here for a couple of years now. The service and care has been nothing short of amazing. From the front office staff to Dr. Cannon, they all do everything possible to accommodate my dog's needs. Most recently, my dog was experiencing seizures. I was a drop-in on a busy Saturday morning. They, without hesitation, took my dog in and provided him the necessary love and care. That same Saturday night, my dog was still experiencing seizures. I called the after hours number at 10pm seeking additional advice. I left a message. Within 15 minutes, I received a call back from Dr. Cannon! This day and age, how many businesses provide this kind of care? Dr. Cannon gave me very helpful advice to care for my dog. The advice was spot on. Thank you staff and Dr. Cannon for your amazing service and care!
I have had the worst luck lately with this vet. I loved them! They were the best in Lake County but now you can't even get an appointment. Everything is multiple weeks out and they charge you an emergency fee for squeezing you in even if the appointment is still a few days out. This week was the final straw and I will be taking my business elsewhere. I had made an appointment to put my dog to sleep this Saturday but on Friday she took a turn for the worst and was in pain. She was crying and shaking and couldn't walk or stand. She would Yelp out in pain. I called multiple times around 5:30 knowing it was after hours but left a message with the on call doctor explaining the situation. I never got a call back. My animals have been treated there for 8 years and they couldn't give me 15 min to end her suffering. I drove my dog to Santa Rosa listening to her scream the whole way. They were able to quickly euthanatize her to end her suffering. I understand there are staffing issues but something has to change.
I am thrilled beyond words with the care that Norsled rescue Hooper received. He was shot in the back leg, shattered the bone to the point where we resigned ourselves to the fact that he would be an amputee. The leg went untended for over six weeks. We heard about Wasson and called. Most vets are so jam packed it would take weeks. Dr. Susan Cannon took him in within 3 days. The day Hooper was supposed to be amputated, Dr. Cannon called me in the morning. She said she felt she could plate the leg and save it. Did we still want to amputate? WOW! For a very reasonable cost compared to Bay Area. I was shocked since the injury was old and the bone very fragmented. Sure enough, not only did she save the leg, she kept within her estimate, threw in all the medications and the stapled wound looks beautiful. Four paws up for this amazing surgeon. We are very very grateful Dr. Cannon. I give Dr. Cannon 10 stars