Tesla Solar

Apr 2024

I recently picked up my used Tesla from the riverside location but noticed some very minor issues after taking delivery. Tesla Lake Forest has been nothing but helpful in helping me resolve my concerns. From the moment you check in to drop off the car, they are very attentive and make sure your concerns have been heard and noted, and then they also took very good care of my car while servicing it, which I really appreciate. I've had past experiences where car dealerships (not Tesla) have damaged my cars, and that's no fun. All in all, I would recommend taking your Tesla here for any service issues you encounter.

Feb 2024

Was down in OC when I received a software update notification. Attempted to initiate the install via the mobile app and for some reason it just kept spinning. After a few failed attempts, opened up the car and noticed I had a low 12v battery notification on the screen. Tried to schedule a mobile ranger but the first available appointment was 3 days out. Decided to call the Lake Forest service center where Brian (? bald headed guy) answered and stated he could probably get me in/out in an hour. Made the quick 20 min drive down and prayed I wouldn't be stuck waiting for more than hour. To my surprise, I was in/out in less than 15 mins (not sure if I was lucky that there was a free tech or if this service center just isn't that busy). Regardless, Brian provided exceptional service and had me on my way in less than 15 mins. My only complaint is that they don't have superchargers available on site.

Nov 2023

I am leaning toward purchasing a Tesla some time next year. However, prior to just jumping in and just buying the vehicle, I wanted to go for a test drive. So, I ventured over to the Tesla website and made an appointment for a demo drive. They had plenty of appointments available and it seemed like their schedule was wide open. So, I made my appointment and received a confirmation email. I wasn't sure of what to expect because you don't take delivery of the vehicle at this location. You can't even purchase from here either. So, I was wondering why this place was an option for a test drive. When I arrived, I realized that this is a location for both test drives and repairs/service. This worked out really well for me because I wasn't going to be persuaded into purchasing the vehicle on that day. When I arrived, I had my email confirmation ready. I didn't have a chance to upload a photo of my license when I made the appointment, so they did that for me. I told them that I was leaning toward with a model 3 or Y. However, I was concerned about rear visibility in the model Y. So, they said that I could drive both vehicles if I wanted to. I have driven a Y before, but my focus for today was a model 3. They were willing to let me drive alone, but I asked for a representative to accompany me. I have done my fair share of research on these vehicles, but I still had questions. We put the car in chill mode because I didn't want to be a speed demon in a car that wasn't mine. So, I was familiarized with the vehicle and its capabilities prior to leaving the parking lot. I was concerned because when I drove a model Y at the auto show, regenerative braking was obvious. That was a feature that I absolutely loved. However, when I took my foot off of the brake in the model 3, it didn't slow down enough nor did it brake for me. So, I used my foot as I would on any other ICE vehicle. I was told that it has to build up since the car had been sitting for a while. Overall, I was very happy with my experience here as it was just a test drive. I was more confident behind the wheel than I was when I drove a different vehicle at the auto show. I do feel that Tesla is the vehicle that I will purchase next year. I want to wait and see what kind of incentives they will have next year as the federal rebate will be cut in half. Also, California discontinued its rebate program on November 8, so I really want to wait and see how this plays out. Most likely though, I will purchase a Tesla. I will have to make another appointment to test drive a model Y. Either way, I know exactly where to go for an stress-free test drive and where to go to the vehicle serviced after purchase.