My daughter and I have been coming here for years but lately it is so hard to get in without waiting for 30-60 minutes. Not sure if they need more people at the peak times! I ended up going somewhere else when I walked in and they had 2 woman working and 8 people waiting besides the ones in the chair. It's great they are busy but maybe add more thread specialist!
August 2023
Disappointed. I've been coming to various Zia locations for the last 10 years because I love the quality of the work done by the ladies that work at each location. That said, I am confused about the store hours. Online it says 7:30. But if you walk in at 6:45 they tell you no more walk in's and we close at 7. If you in fact close at 7 and the last walk in you are willing to accept is before 6:45 you should indicate that online and on your website. It's misleading for customers to say you are open until 7:30 when your own staff says you aren't. Needless to say I came at 6:45 and am walking out with nothing being done. Better luck next time.
February 2023
The lady who did my eyebrows was very sweet. I was starting to tear up because SURPRISE eyebrow threading HURTS. She was kind enough to wipe my eyes for me and applied rose water after to help with the inflammation. My eyebrows look amazing and even.
My daughter and I have been coming here for years but lately it is so hard to get in without waiting for 30-60 minutes. Not sure if they need more people at the peak times! I ended up going somewhere else when I walked in and they had 2 woman working and 8 people waiting besides the ones in the chair. It's great they are busy but maybe add more thread specialist!
Disappointed. I've been coming to various Zia locations for the last 10 years because I love the quality of the work done by the ladies that work at each location. That said, I am confused about the store hours. Online it says 7:30. But if you walk in at 6:45 they tell you no more walk in's and we close at 7. If you in fact close at 7 and the last walk in you are willing to accept is before 6:45 you should indicate that online and on your website. It's misleading for customers to say you are open until 7:30 when your own staff says you aren't. Needless to say I came at 6:45 and am walking out with nothing being done. Better luck next time.
The lady who did my eyebrows was very sweet. I was starting to tear up because SURPRISE eyebrow threading HURTS. She was kind enough to wipe my eyes for me and applied rose water after to help with the inflammation. My eyebrows look amazing and even.