Reviews for A Plus Plumbing & Rooter

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  • Feb 2023

    Do NOT waste your time with this company. Unfortunately we were assigned to A plus by our home warranty company. Susan, the woman who answers the phone is the absolute worst. She is RUDE, argumentative, and has a total "I don't care attitude!" We needed a plumber because our garbage disposal stopped working. He came out and was not able to fix it. This wouldn't have been a problem, but he didn't send the report to the home warranty company informing them of what he found until I had to contact A plus (Susan) twice to ask for it. Susan gave me attitude and told me that her technician DID send the report, which was not true. Unfortunately while the plumber was here, he...read full review

  • Feb 2023

    STAY AWAY - warranty company sent THIS AWFUL INCOMPETENT PLUMBER - They were unable to fix toilet problem - also said they were also ordering a part for a leaky shower and would get in a week - never ordered and when i called said just get another company - we can't get . Never even a phone call telling me it wasn't ordered. susan for customer tried to help but just said - i agree with you but nothing I can do!! Also tried to charge me additional 350.00. Got handyman in and he fixed in 1 minute for 50.00Services: Pool plumbing repair

  • Feb 2022

    Customer service is TERRIBLE!!!!! I just called for our home warranty and have NEVER been soooooo upset about a RUDE phone call. Absolutely insane how customer service can really turn you off to a company.

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Hours

Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 9AM - 4PM
Sunday: Closed

Tips

services: leak detection

Ratings

Google Google: 3.8/5 Nextdoor Nextdoor: 4 ❤️

A Plus Plumbing & Rooter

27324 Camino Capistrano # 103, Laguna Niguel

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