ServiceFirst Restoration Inc.

ServiceFirst Restoration Inc. is a family-owned, licensed, bonded, and insured restoration contractor that specializes in the clean-up and repair of water, sewage, mold, and fire-damaged properties. They offer full reconstruction services and plumbing services, with a team of knowledgeable and caring industry experts who strive to meet and exceed customer expectations. The company has aligned interests with its customers, aiming for 100% satisfaction. A customer experienced a devastating water leak from their water heater, which traveled and soaked the drywall in unexpected places. After discovering the root cause, the customer required remediation and reconstruction services, which ServiceFirst Restoration was able to provide efficiently. The project, which included assessment, quote, demolition, drying, and rebuild, was completed in approximately two weeks. The customer was assigned the same coordinator, Evelyn, for both aspects of the project, making it convenient. Evelyn was described as efficient, responsive, and helpful with facilitating billing. The technicians were also praised for their work, with one customer noting that the technician who did the work was thorough, explained the process, and answered all their questions. Another customer commended the company for its promptness, efficiency, and coordination. The technician who worked on their project was described as explaining the pros and cons and helping the customer make a sound decision. ServiceFirst Restoration Inc. is an excellent company that provides restoration services, including remediation and reconstruction. Their team of knowledgeable and caring industry experts aims to meet and exceed customer expectations, and their management team has over 75 years of combined experience.