Their staff is terrible and their doctor sobrall and Connie are good but this supervisor Tina lady calls me when I write a Yelp review and pretending that she cares about what her clients think so I tell her that Connie and Dr sobral are both really good and it's her staff and I'm seeing online they have a lot of bad reviews about the staff and I explained the whole story to her and the way she was talking to me Heather the receptionist on the phone and she says well I think everybody is going to go ahead and write their negative reviews online and they're not necessarily true and staff is going to have their personality conflicts and I told her I saw 20... read full review
July 2024
I've been going here for many many years. I can say that it is very, very difficult to get through on the phone. Last appointment there was some Confusion, and I simply asked someone to call me back with the information. I never got a call back. When I showed up the Orders I needed were not there. Even though the other doctors office faxed it to them two times. I'm dedicated to this office. But the communication is poor at best. Everybody knows human interaction is back in. Not in 2020 anymore. I hope they can improve this. Gina
July 2024
My provider was Tiffany, she was very efficient, helpful and knowledgeable regarding a serious condition with my skin. I received the care I desperately needed. I was able to get a telemedicine appt within the hour, and all staff members were so quick and nice. There is nothing worse than rude or negligent staff and I am so happy I switched to Caduceus, I have had top notch medical care, even with my HMO.
Their staff is terrible and their doctor sobrall and Connie are good but this supervisor Tina lady calls me when I write a Yelp review and pretending that she cares about what her clients think so I tell her that Connie and Dr sobral are both really good and it's her staff and I'm seeing online they have a lot of bad reviews about the staff and I explained the whole story to her and the way she was talking to me Heather the receptionist on the phone and she says well I think everybody is going to go ahead and write their negative reviews online and they're not necessarily true and staff is going to have their personality conflicts and I told her I saw 20... read full review
I've been going here for many many years.
I can say that it is very, very difficult to get through on the phone. Last appointment there was some Confusion, and I simply asked someone to call me back with the information. I never got a call back. When I showed up the Orders I needed were not there. Even though the other doctors office faxed it to them two times.
I'm dedicated to this office. But the communication is poor at best. Everybody knows human interaction is back in.
Not in 2020 anymore.
I hope they can improve this.
Gina
My provider was Tiffany, she was very efficient, helpful and knowledgeable regarding a serious condition with my skin. I received the care I desperately needed. I was able to get a telemedicine appt within the hour, and all staff members were so quick and nice. There is nothing worse than rude or negligent staff and I am so happy I switched to Caduceus, I have had top notch medical care, even with my HMO.