Massage Envy

Massage Envy provides a range of services, including massage, skin care, and total body stretch, that are integral to total body wellness and a healthy lifestyle. Customers have praised the professionalism and welcoming nature of the staff, particularly the receptionists, who set the tone for a positive experience. Many customers have reported receiving exceptional massages, with skilled therapists like Steven and Janne providing the perfect pressure and addressing areas of tension. Customers have described these massages as the "best of their life," leaving them feeling truly relaxed. However, some customers have experienced issues with the booking process, such as appointments being cancelled or rescheduled without proper communication. There have been instances of confusion around the availability of certain services, like hot stone massages, and a lack of compensation or apologies from the staff when mistakes were made. Despite these booking challenges, customers have noted that the technicians, like Amber, have provided excellent service, with knowledgeable and gentle care during treatments. Overall, Massage Envy offers a mix of positive and negative experiences, with the quality of the massages and the professionalism of the staff being the highlights, while the booking process and communication could use improvement.