Solarbox

Feb 2023

Huge Disappointment with this company. My solar system was installed in 2018 and I've had numerous issues since then.My system has been down for almost 3 weeks now, and I cannot get a hold of anyone at Solarbox. Nobody answers the phone, nor will they return any voicemails. Furthermore, since my phone & emails messages have gone unanswered, I decided to take the time out of my day and drive to their office. Well, it turns out that such office does not exist. I spoke with the current tenant leasing that office and they mentioned they have no clue who Solarbox is. See attached picture taken 10/11/22.AVOID THE HEADACHES AND FIND SOMEONE MORE REPUTABLE THAN THESE GUYS.Jimmy,...read full review

Oct 2022

My solar system is still down. I've been calling SolarBox everyday with no luck, so I decided to drive to their office. SURPRISE SURPRISE, their office does not exist. These guys are total crooks in my opinion. My system is only 4 years old and is completely down. Find someone else.

Sep 2022

BEWARE! My parents got their solar panels installed on their home in 2018 and just recently it stopped working. We have been trying to get a hold of Jimmy for weeks and he hasn't been responding to any of our emails so I tried calling him. I got a hold of him and he said that he NO LONGER DOES SOLAR INSTALLATION OR REPAIRS ON RESIDENTIAL PROPERTIES. Well our solar panels are under warranty for 10 years but it doesn't matter if Solarbox won't honor this warranty. We tried to make the process as easy as possible for Solarbox and did a diagnostic on the problem and found that there was a part that needs to be replaced. We reached out to the manufacturer and they are sending the part so all Solarbox needs to do is come out and install this part but we can't get a hold of Jimmy. We've been calling and leaving messages and also emailing him. Nothing. Solarbox may be competitive pricing but if you need any repair work or any support afterwards, you won't be getting it. Go somewhere else!