About Restoration Heroes - Orange County
Restoration Heroes - Orange County is a reputable company providing water damage restoration, fire damage restoration, and mold removal services in the Orange County area. They are known for their 24/7 live call response and arriving on-site within an hour or less. Their background and drug-tested technicians, including Edgar, are commended for their professionalism, kindness, and excellent communication skills. They offer free estimates and direct insurance billing, making the insurance process seamless and hassle-free. Their responsiveness and proactive communication, such as daily email updates from Gil, are highly appreciated by their clients. Their services are not limited to water damage, fire damage, and mold removal. They are expanding their services to include coronavirus cleaning for both commercial and residential properties. Overall, Restoration Heroes - Orange County is a reliable and trusted company that delivers 5-star service, ensuring that every client is satisfied and well taken care of during their time of need.
I had Restoration Heroes handle the demolition phase of my project, and the experience was excellent. Ervin led the team and kept everything running smoothly.
On day one he brought another crew member, and on day two Arnold and Alex joined in — all of them worked hard and were professional throughout. Ervin even took the time to sweep the garage afterward, which I really appreciated.
If the rest of the process goes as well as the demo, I expect to be fully satisfied.
I’ll update this review as the project continues.
Restoration Heroes has an amazing team. I have never been so honored by a business partner working for Pristine Plumbing Inc. Turning 62 and celebrated! Unexpected joy is what they gave me for my Birthday. Thank you for your hard work in making sure our customers are safe when the Restoration Hero is on the seen. Ask for Gus, for instance, he does flower arrangements too, but call him for Restoration Help, “We do” love this team!
Home Depot improperly installed a dishwasher and flooded my kitchen, ruining my wood floors and island. RH was recommended to me by the plumber who came out. They called right away and sent someone over within a couple of hours. Felipe, my project manager, is great. He came and assessed the situation and put a remediation plan in place for me thru my home owners insurance. He is always available by text and returns phone calls promptly. This has been very stressful for me (and my cats) and Felipe has been extremely kind and patient with all my questions and concerns. The demo team, Alex and Guillermo, were great. They were at my house for 3 days removing everything...read full review