Let me first start by saying the two cleaners who came to my home were very nice and I have nothing poor to say about them as people. However, to review them as maids, they were not very good. My house needed just the standard cleaning (dust, mop, vacuum, wipe down, windows) and I was left pretty underwhelmed by their service. This was the first time I used OC Maids and I was under the impression that at $100 an hour for 2 people, they were a professional service, but seems more like they just came and did a quick pass because they knew they were going to get paid.1. 3 hours late to my appointment, scheduled at 1 PM, didn't come and start till 4 PM.2. No uniform3.... read full review
February 2023
THEY NEVER SHOWED UP, called a week ahead and they took my credit card info, but never ever showed up which makes me so mad because I took off work to work with the day they were available and they never showed up so I missed out on work for no reason , I also seen other reviews that they didn’t show up, seems like they wake up and don’t feel like moving so they just cancelService: Standard cleaning
September 2022
Do NOT use this company. We have used them before and weren't happy, but, I believe in second chances. Well, they've made me realize "THEY ARE NOT WORTH THE SECOND CHANCE"! The owner David is absolutely non responsive. They charge $140 an hour with a 2 hour minimum. Well, they sent over a team of two maids (nice people) but they have no clue what it is to clean. They did an absolutely poor job cleaning the bathroom they needed a thorough deep clean on. I even mentioned to David prior to them coming out that they needed to be sure to bring a good mop, cleaning supplies, etc...They showed up, worked for less than an hour and collected the full 2 hr payment.... read full review
Let me first start by saying the two cleaners who came to my home were very nice and I have nothing poor to say about them as people. However, to review them as maids, they were not very good. My house needed just the standard cleaning (dust, mop, vacuum, wipe down, windows) and I was left pretty underwhelmed by their service. This was the first time I used OC Maids and I was under the impression that at $100 an hour for 2 people, they were a professional service, but seems more like they just came and did a quick pass because they knew they were going to get paid.1. 3 hours late to my appointment, scheduled at 1 PM, didn't come and start till 4 PM.2. No uniform3.... read full review
THEY NEVER SHOWED UP, called a week ahead and they took my credit card info, but never ever showed up which makes me so mad because I took off work to work with the day they were available and they never showed up so I missed out on work for no reason , I also seen other reviews that they didn’t show up, seems like they wake up and don’t feel like moving so they just cancelService: Standard cleaning
Do NOT use this company. We have used them before and weren't happy, but, I believe in second chances. Well, they've made me realize "THEY ARE NOT WORTH THE SECOND CHANCE"! The owner David is absolutely non responsive. They charge $140 an hour with a 2 hour minimum. Well, they sent over a team of two maids (nice people) but they have no clue what it is to clean. They did an absolutely poor job cleaning the bathroom they needed a thorough deep clean on. I even mentioned to David prior to them coming out that they needed to be sure to bring a good mop, cleaning supplies, etc...They showed up, worked for less than an hour and collected the full 2 hr payment.... read full review