O C Maids

Feb 2023

Let me first start by saying the two cleaners who came to my home were very nice and I have nothing poor to say about them as people. However, to review them as maids, they were not very good. My house needed just the standard cleaning (dust, mop, vacuum, wipe down, windows) and I was left pretty underwhelmed by their service. This was the first time I used OC Maids and I was under the impression that at $100 an hour for 2 people, they were a professional service, but seems more like they just came and did a quick pass because they knew they were going to get paid.1. 3 hours late to my appointment, scheduled at 1 PM, didn't come and start till 4 PM.2. No uniform3. Wore...read full review

Feb 2023

THEY NEVER SHOWED UP, called a week ahead and they took my credit card info, but never ever showed up which makes me so mad because I took off work to work with the day they were available and they never showed up so I missed out on work for no reason , I also seen other reviews that they didn’t show up, seems like they wake up and don’t feel like moving so they just cancelService: Standard cleaning

Sep 2022

Do NOT use this company. We have used them before and weren't happy, but, I believe in second chances. Well, they've made me realize "THEY ARE NOT WORTH THE SECOND CHANCE"! The owner David is absolutely non responsive. They charge $140 an hour with a 2 hour minimum. Well, they sent over a team of two maids (nice people) but they have no clue what it is to clean. They did an absolutely poor job cleaning the bathroom they needed a thorough deep clean on. I even mentioned to David prior to them coming out that they needed to be sure to bring a good mop, cleaning supplies, etc...They showed up, worked for less than an hour and collected the full 2 hr payment. All they did was clean the glass tub doors and walls. Window sill just the tub was completely filthy and dusty, exterior of tub still had stains, floors were still dirty. I don't mind paying if you do what you are asked to do. But when you don't perform and then make your customers chase after you, that is not good business at all. How does that make sense?!!? If you say there is a 2 hr minimum, then at least stay the 2 hrs or close to it and do a good job. Don't stay for less than an hour and then rush out demanding the payment of a 2 hour minimum. We couldn't even check their work before they left because they were so quick to want to run out the door. I contacted the owner David and he asked that I forward him pictures which I did. He said also said they would come back out to clean the bathroom to my satisfaction. Still have not gotten a return call regarding the re-cleaning. And every time I call I go to voicemail or I am told he is unavailable. This company is very flaky. Do yourselves a favor and DO NOT use this company!! It's a shame that you have to give a star rating in order to leave a review.