Flooring America of Irvine is great. We have worked with Andy before and love his knowledge. I give him a 5 star for his part on this job and highly recommended this company. However, I give the flooring board manufacturer Quick-Step/TriWest 0 star for their customer service. Don’t order any products they don’t have in stock. Not only they charge you for delivery each time you place an order, they also won’t give you a delivery date but an ETA which they missed twice on the last order.
January 2023
We are so pleased with Flooring America's service!! They helped us every step of the way, starting from the selection process! They had a wide selection of quality carpets that my family was able to choose from and agree on! Installation was fast and was done in the time frame that was promised and we are so happy with how it turned out! The installation people paid very close attention to detail and did a very clean job, we love it!
December 2022
I recently had Flooring America come give me a quote to replace my carpeting with laminate flooring. They were recommended to me from the manufacturer of the Flooring. Unfortunately my flooring was discontinued. But Andy the sales rep was able to help me match my existing flooring as best we could with a luxury vinyl. We also replaced all the baseboards in the house to give s beautiful consistent feel.I am very happy with the finished project. Everyone did an excellent and professional job.
Flooring America of Irvine is great. We have worked with Andy before and love his knowledge. I give him a 5 star for his part on this job and highly recommended this company. However, I give the flooring board manufacturer Quick-Step/TriWest 0 star for their customer service. Don’t order any products they don’t have in stock. Not only they charge you for delivery each time you place an order, they also won’t give you a delivery date but an ETA which they missed twice on the last order.
We are so pleased with Flooring America's service!! They helped us every step of the way, starting from the selection process! They had a wide selection of quality carpets that my family was able to choose from and agree on! Installation was fast and was done in the time frame that was promised and we are so happy with how it turned out! The installation people paid very close attention to detail and did a very clean job, we love it!
I recently had Flooring America come give me a quote to replace my carpeting with laminate flooring. They were recommended to me from the manufacturer of the Flooring. Unfortunately my flooring was discontinued. But Andy the sales rep was able to help me match my existing flooring as best we could with a luxury vinyl. We also replaced all the baseboards in the house to give s beautiful consistent feel.I am very happy with the finished project. Everyone did an excellent and professional job.