About Barranca Optometry
Barranca Optometry is a clean and well-organized practice that offers exceptional care. The office staff is friendly, professional, and accommodating. They are also very good at explaining things and answering any questions patients may have. Patients praise the optometrists for being thorough, knowledgeable, and patient. The doctors take the time to explain everything clearly and never pressure patients into buying unnecessary products or services. They are also considerate of patients' budgets and will help them find options that fit their needs. The online appointment system is easy to use and efficient. Scheduling appointments is straightforward, and patients appreciate the confirmation calls to ensure all information is accurate. Patients feel valued and well-cared for at Barranca Optometry, leading to a positive overall experience.
Dr. Muraoka was amazing! She had amazing bedside manners and truly gave us exceptional care to accommodate the needs of my husband and I. The secretary/ medical assistant was the only one there, but she did a wonderful job too. No one made us feel rushed at all. Everything was clean and spotless, and we will continue to come here
It had been years since my last eye appt & with a new job, meant new insurance. My glasses were really scratched up & the prescription was glaringly outdated, so I needed to find a new eye doctor asap. The online appt system was fairly straightforward & easy to use (advice: be sure to properly input your insurance info when scheduling your appt -- trust me, it streamlined the entire process & you'll thank yourself later). The next day, I received a call confirming my future appt & confirming that my insurance was indeed accepted at their office. That's about as easy as it gets. At the appt, I was promptly greeted at the front desk; the office is clean, neat & well-organized. Pam was incredibly kind, welcoming & super professional. I appreciate how direct & transparent Pam was whilst placing the order for my lenses & frames. She presented all options available & made sure I was getting exactly what I requested. During my appt, Dr. Huang was very patient, knowledgeable, and incredibly thorough. The entirety of my visit was full of professionalism and guidance, and it felt like I was in good hands. Also! Very important for me: not once was I pushed for any sort of upsale for frames, lenses, etc. (unlike what I've experienced at other offices bbefore). It was clear, yet subtle that Dr. Huang was trying to help me select a pair that was, not only similar to my original frames, but within a comfortable price range for me. And I will forever be grateful for that.And a final thing to note: I requested for a copy of my Rx and not only did Dr. Huang give me a handwritten hard copy, but Pam also emailed it to me along with the invoice list that very same evening! Will definitely be returning for future appts
I had a great experience with Dr. Huang. The doctor was extremely nice and took the time to explain everything thoroughly. He was not pushy or trying to upsell me on unnecessary products or services. The office staff were also very friendly and accommodating. I am so glad I switched to this optometrist, I highly recommend this practice to anyone looking for a great eye doctor. The service was prompt, friendly and professional, and the doctor was great at answering all my questions and concerns. Overall, it was a great experience and I will definitely return for my next eye exam.