About American AC Heat Plumbing
American AC Heat and Plumbing, a residential air conditioning and heating company established since 1981, has earned an excellent reputation in Los Angeles, the Valley, and the South Bay for their exceptional customer service. They are licensed, insured, and bondable, with technicians who have undergone extensive training, background checks, drug testing, and personality testing. These polite, clean, and professional technicians, who always wear uniforms and badges and use floor protectors in customers' homes, have been praised for their punctuality and thoroughness in conducting HVAC system maintenance. Customers have highlighted technicians like Hector, Andrew Nava, and Edward Albert for their thoroughness, helpfulness, and professionalism. Hector was appreciated for his honesty, knowledge, and non-pushy attitude, making the experience comfortable and trustworthy. Andrew Nava and trainee Julyam Pacada were recognized for their careful work, informing customers about each step, explaining membership benefits, and ensuring a clean, efficient process. Edward Albert performed a tune-up of the AC/Heating system, diagnosing previously unknown issues and addressing potential hazards with professionalism and courtesy. The entire team is known for their responsiveness and ability to handle issues promptly and professionally. Overall, American AC Heat and Plumbing is a trusted company that provides high-quality installations, repairs, and maintenance services to their customers.
We had an appointment today, Hector was our service technician, we had a great experience with the service, he helped us figure out what was going on with our unit, he was very thorough and provided us with a lot of information. What I liked the most is that he was not pushy, he was honest and knowledgeable, I was honestly dreading calling a company but this experience was great. We will definitely be calling this company again, and have already referred them to our neigbor, who is looking for maintenance. We informed them about the membership we signed up for. Thank you again Hector.
I was well informed on arrival time. Andrew Nava and traine Julyam Pacada were wonderful. Came in put down tarps and put n booties to keep my home clean. Explained everything they were doing can trust everything they say. Both explained all details of membership and what you get for your money. Yes, I wanted membership for anyone on the fence it's a great idea. I was up and running air in no time. Great job to both of you!
Edward Albert performed
tune up of AC/Heating system. He was timely, knowledgeable, professional and extremely courteous. He diagnosed previously unknown and possibly hazardous issues.