Beyond dirty Beyond rude Beyond incompetent The name is mis-given, not a place of angelic presence whatsoever. It is one thing to pay $1,275.00 for a full body MRI in a closed tube for one hour, but to be tortured from point of entry to a place so dirty, it boggles the mind how the 'grimy' front door remains open to the public! Words cannot express the painful experience of being 'attacked' by three staff personnel and having to call my spouse for support. Upon reading some prior complaints, it appears I wasn't alone. My only saving grace is that I walked... flew... out of there before suffering further distress. Not even a professional call-back... read full review
September 2023
This is in reference to the La Quinta location. Fine, thorough service from everyone we encountered, from Nancy at the front desk to the technicians who were also able to quickly, efficiently, and effectively run the needed tests and send us on our way. Highly recommend the La Quinta Halo facility based on this experience. Kudos to all.
February 2023
Avoid this location at all costs, it will save you time and money and maybe your health in the long run. Unfortunately, they do not take responsibility for mistakes and costly misinformation that their staff gives to customers. The office manager Monica is not professional and refuses to take the time to listen to customers. I followed the EXACT instructions that their office gave me for scheduling my appt and I wanted to use the CASH price because my insurance was too expensive, but they got authorization anyway from my insurance and refused to allow me to pay the cash price. This is their way of making more money and sabotaging the customer. So inconsiderate and unprofessional,... read full review
Beyond dirty Beyond rude Beyond incompetent The name is mis-given, not a place of angelic presence whatsoever. It is one thing to pay $1,275.00 for a full body MRI in a closed tube for one hour, but to be tortured from point of entry to a place so dirty, it boggles the mind how the 'grimy' front door remains open to the public! Words cannot express the painful experience of being 'attacked' by three staff personnel and having to call my spouse for support. Upon reading some prior complaints, it appears I wasn't alone. My only saving grace is that I walked... flew... out of there before suffering further distress. Not even a professional call-back... read full review
This is in reference to the La Quinta location. Fine, thorough service from everyone we encountered, from Nancy at the front desk to the technicians who were also able to quickly, efficiently, and effectively run the needed tests and send us on our way. Highly recommend the La Quinta Halo facility based on this experience. Kudos to all.
Avoid this location at all costs, it will save you time and money and maybe your health in the long run. Unfortunately, they do not take responsibility for mistakes and costly misinformation that their staff gives to customers. The office manager Monica is not professional and refuses to take the time to listen to customers. I followed the EXACT instructions that their office gave me for scheduling my appt and I wanted to use the CASH price because my insurance was too expensive, but they got authorization anyway from my insurance and refused to allow me to pay the cash price. This is their way of making more money and sabotaging the customer. So inconsiderate and unprofessional,... read full review