Ulta Beauty

Ulta Beauty is a popular beauty retailer in the US, offering a wide range of products from various brands, as well as salon services. Customers have shared their experiences with the salon services, particularly the hair and makeup services. One customer praised the salon service, specifically their stylist Angelica, for her expertise and professionalism in coloring hair. They mentioned that Angelica took the time to understand what the customer wanted and provided insightful suggestions, resulting in a successful hair transformation. The customer highly recommends Angelica for those looking to color their hair. Another customer had a positive experience with the salon services, particularly with the makeup artist Summer. They mentioned that Summer was professional, attentive to detail, and ensured that everything blended nicely. The customer was pleased with the final look, except for the lip color, which looked different under indoor and outdoor lighting. However, this was an easy fix. The customer also appreciated the reusable lashes provided by Ulta Beauty, which they found to be a good value. However, there was one instance where a customer had a less positive experience. They mentioned that their makeup artist cancelled the appointment two weeks prior, and they had to rush to find another artist. The customer was quoted $60 for the service, but was charged $70 at checkout. They were unsure of the criteria for the additional $10. Despite this, the customer was satisfied with the final look provided by Summer and plans to return for future services. Overall, customers have had positive experiences with Ulta Beauty's salon services, particularly with the hair and makeup services. The salon stylists and artists are professional, attentive to detail, and provide high-quality services. However, there have been instances of miscommunication regarding pricing, which may be an area for improvement.