Pham Thien Optometry

Dec 2022

Dr. Pham is a very good eye doctor and deserves a better staff. I saw Dr. Pham a few weeks ago to get my prescription, but did not pick out eyeglasses because they were out of some styles and they said more would show up in a month. Now, a month later, I get off work early enough to stop by to look for some frames to fit my new prescription. The hours online show open until 5pm, but the door shows 4:30pm and regardless I walk in at 4:03pm. and I'm greeted by 3 staff members sitting at the reception desk (chatting). I explain that I'm here to pick out some frames and I have my prescription in hand. One of the receptionists says "We don't take anyone in after 4pm...read full review

Dec 2022

My experience with this doctor is great, but reception staff could be improved. I left three voicemails with the office to schedule an appointment and did not receive any calls back regarding availability over the course of three weeks. I have gone to this doctor for years because they are local, nice, and the Doctor themselves are great but now I amcurrently looking for a new location with better response to patients overall.

Nov 2019

**This edit is due to the fact that I have know spoken to the Doctor who is a completely understanding practitioner and helped resolve the situation. If not for his staff I would have recommended this office to others**The fact that the receptionist at this office is completely rude is the reason for the 1 star rating. Maria has no empathy for the patients when a mistake occurred by the lab that they send glasses to get fitted for lenses. I my mom took frames that she had previously used to save money since her lenses were about $450, and the lab lost the glasses...and according to them it was a whole box that was lost. In speaking to Maria she told us to pick and new...read full review