The whole team at Thompson is terrific, I first called Hitt Plumbing and that was a huge mistake, they couldn’t find the leak said I had several and needed the whole house done. Took them a week to get back with me with an estimate, I called Thompson after waiting 6days they came out found the leak and I had a quote in a half hour and started the next day before I ever heard back from Hitt. If you have plumbing issues please don’t hesitate to contact Thompson Family Plumbing.
August 2024
How do you find and fix a leak and you never did a leak detection to begin with. That’s is why I still have a leak and had to file a claim with my insurance after already paying $1000 to fix something that was never fixed
So I just want to say, the owner actually reached out personally to address my concerns. I was able to let him know how I was feeling and he shared some information with me and he seemed very genuine. I have never had an owner reach out to try to resolve the issue I was facing. I have always had excellent customer service from them. Sometimes things happen that are out of our control. I will still be using Thompson Family... read full review
August 2024
Absolutely excellent service! Their guys are so kind and informative. They don’t try to push anything extra or unnecessary, they have very agreeable pricing, and they are so patient with their explanations. Really top shelf company I will have the pleasure to recommend. (The mascot dogs are also very cute!)
The whole team at Thompson is terrific, I first called Hitt Plumbing and that was a huge mistake, they couldn’t find the leak said I had several and needed the whole house done. Took them a week to get back with me with an estimate, I called Thompson after waiting 6days they came out found the leak and I had a quote in a half hour and started the next day before I ever heard back from Hitt. If you have plumbing issues please don’t hesitate to contact Thompson Family Plumbing.
How do you find and fix a leak and you never did a leak detection to begin with.
That’s is why I still have a leak and had to file a claim with my insurance after already paying $1000 to fix something that was never fixed
So I just want to say, the owner actually reached out personally to address my concerns. I was able to let him know how I was feeling and he shared some information with me and he seemed very genuine. I have never had an owner reach out to try to resolve the issue I was facing. I have always had excellent customer service from them. Sometimes things happen that are out of our control. I will still be using Thompson Family... read full review
Absolutely excellent service! Their guys are so kind and informative. They don’t try to push anything extra or unnecessary, they have very agreeable pricing, and they are so patient with their explanations. Really top shelf company I will have the pleasure to recommend. (The mascot dogs are also very cute!)